Active Directory Information Technology

ALAPATI NAGA BHUVANESWARI

Email Id: ****************@*****.***

Mobile: +1-848-***-****

CAREER OBJECTIVE:

Seeking a position to utilize my skills in Information Technology by applying my logical and analytical skills for the growth of the organization. It should allow me to utilize my knowledge and skills in the best possible way and to achieve professional satisfaction by meeting higher responsibilities and involving myself in competent work areas.

Professional Summary:

Overall 7 years of experience as a VMware, Nutanix, Windows Administrator and System Administrator.

Strong hands-on experience on Windows active directory and windows server 2008,2012R2,2012,2016,2019,2022.

Developed organizational units in Active Directory (AD) and managed user security with group policies.

Esxi upgradation activity performed from 6.7U3 to 7.0U2 and then 7.0U2 to 7.0U3g and 7.0U3i.

Hands on experience and knowledge on VMware, V-center, ESXI, VROPS.

Performed v-center migration from production environment.

Performed AOS, AHV and Prism Central upgrades.

Migrations from existing infrastructure to hyper – converged infrastructure.

I have worked on Vrops monitoring tool of VMware.

Hands on experience in migration of VMs. Worked on Nutanix infrastructure.

Upgrade Nutanix AHV, Acropolis Operating System (AOS), Nutanix Cluster Check (NCC) when new stable version release. Daily Health checks for the Nutanix Cluster.

ESXi installation on fresh server while induction & ESXi up-gradation.

Good Experience in active directory, good Knowledge in active directory domain services.

Comfortable working in Windows. Creating security Groups and users.

Creating and modifying AWS EC2 instances.

Implement AWS security best practices, including IAM roles and policies, security groups, and encryption.

Managing devices in Azure through workplace join, Azure AD join.

Hands on experience in creating db switch and standard port groups.

Hands on experience in ESXI implementation and up gradation.

Hands on experience in creating Snapshots, Clone, Template.

Hands on experience in adding LUNS to Hosts as well as to Clusters.

change and patch tasks. We have deployed app deployments through SCCM client.

Decommission process of the servers from infra. Responsible to add the patch in the template.

Create, optimize, and maintain SQL scripts and queries to support system automation and reporting tasks within Windows environments. Ability to learn and support new technologies to adjust to a Dynamic work environment.

Scheduling patch activity for no of customers all over the infrastructure.

Hands on experience in implementation of Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) for a large-scale virtual desktop infrastructure (VDI) deployment.

Implemented high availability and disaster recovery solutions for Citrix VDI environments.

Managed the enrollment process for users to register and activate MFA tokens or devices, providing guidance and support to ensure successful adoption.

Implemented backup and recovery solutions to protect server data and ensure business continuity, including regular backups, offsite replication, and disaster recovery planning and testing.

Deployed storage virtualization technologies to abstract and pool storage resources, simplifying management, improving utilization, and enabling dynamic allocation of storage capacity.

Education:

Bachelor’s degree.

Technical Skills:

Virtualization : VMware Vsphere 6.0,6.5,6.7,7.0

Operating Systems : Windows Server 2008 R2, Windows Server 2012, 12R2, 2016,2019,2022.

Ticketing Tools : ServiceNow, Remedy.

Backup Tools : Net Backup installation

Scripting : PowerShell

Patching Tools : SCCM (MECM)

Anti-Virus : McAfee, Defender, Cortex XDR.

Monitoring Tools : vRops, Splunk, SCOM, Nagos and Tivoli

Certifications/Achievements:

Azure: Microsoft Azure Fundamentals AZ-900

AWS: AWS certified Solutions Architect - Associate

Professional Experience:

Professional Cloud System Engineer – VMware at State of Missouri - Department of Transportation (DOT) (Oct 2024-till now)

Project: State of Missouri - Department of Transportation (DOT)

Project Discerption: Manage VMware Infrastructure/vSphere & Hyper-V clusters on Production and Test/Development Environment. Managing VMware Infrastructure that includes VMware Horizon management.

Key Roles & Responsibilities:

Managing Data Center and services by using vSphere Web Client, vSphere client & VMware horizon.

Monitor server event logs, performance logs, growth of data on the network, and check the status of nightly server backups.

Configured and managed TCP/IP settings for Windows servers and VMware virtual machines, including IP addressing, subnetting, routing, and DNS configurations to ensure network connectivity and performance.

Developed and maintained scripts for automating routine tasks and managing cloud resources on GCP and Azure.

Setup maintenance window as provided by client to remediate patches and VUL.

Enabled and configured IIS logging and monitoring features. Everyday monitoring server performance through Splunk UF agent.

Based on the environment where the servers are hosted, we have created monitoring reports based on that will act on priority basis.

Building, configuring, patching, upgrading, troubleshooting of virtual windows servers (vm's)

Strong understanding of enterprise networking principles (Load balancing, HA, DRS, IPV4 etc.)

Ensure compliance with uptime and performance standards and develops system and product bench marking.

Developed PowerShell scripts to automate routine administrative tasks such as user account management, file system operations, and Active Directory operations.

Deployed set of scripts through PowerShell scripting while Windows servers patching on maintenance window.

Perform Backup Error Code resolution by monitoring backup alerts with Backup team.

Managed SCOM alerting rules and notifications to proactively identify and resolve IT issues before they impact business operations.

MECM facilitates the automated deployment of operating systems to new or existing devices. It supports customized OS images, driver injection, and task sequence-based deployment workflows.

Finding the root cause and troubleshooting on issues occurred in infra with help of vendor.

Software support for Oracle, Visual Studio, SAP. Preparing weekly consulted vulnerabilities reports.

Migrating Virtual machines using V Motion. Creating Affinity and anti-Affinity rules.

Creating DV Switch/Standard Switch and also port Groups on the Switch.

Knowledge of High Availability (HA), Distribution Resource Scheduler (DRS) and V Motion.

Analyzing risks, threats and vulnerability of the channels being implemented.

Migrating VM’s across hosts within a HA cluster to perform maintenance tasks.

Deployed several VMs from Templates and customized their configuration as needed.

Collaborated with cross-functional teams to gather requirements, design solutions, and implement best practices for D365 deployment

Integrated registry changes with Group Policy to enforce specific configurations across multiple systems.

Edited and managed the Windows registry, configuring system settings and application behavior to ensure optimal performance and stability.

Monitored DFS namespace and replication performance using built-in tools like DFS Management Console, Performance Monitor (PerfMon), and DFSR Health Reports.

Hands on experience in worked on Azure web application, App services, Azure Network, Azure storage, Virtual machines and Azure ARM Template, Azure Monitoring and Key Vault.

Working as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups, ARM Template.

Experienced in troubleshooting network services running on Windows Server platforms, such as DNS, DHCP, Active Directory, and file sharing services, to ensure reliable network operations.

Integrated SCOM with other System Center components such as SCCM to provide end-to-end monitoring and management of IT services.

Generated custom reports in SCCM to track software deployments, update compliance, hardware inventory, and other key metrics.

Hands on Experience in configuring inputs, outputs, and forwarding settings to collect and forward data to a Splunk indexer.

Developed custom scripts, plugins, or integrations to extend Splunk UF functionality and meet specific business requirements.

Provide tools and procedures for resources provisioning

Document processes and procedures

Propose VM provisioning solutions to be analyzed and/or implemented

Evaluate and apply version updates to ESX hosts and vulnerability patches as needed

Develop and implement test plans to verify installation, upgrades or repairs, including back-out plans.

Proficient in implementing advanced features like zoning and fabric management to optimize SAN performance and ensure secure storage resource access.

Professional Cloud operations Infra Management admin at Accenture Pvt Ltd (Nov 2021 – Oct 2024)

Client: Trans Canada Energy (Hyderabad, India).

Project: TCE

Project Discerption: Managing and deploying AWS, Nutanix, Azure Infrastructure as well as Managing Data Center and services by using vSphere Web Client, vSphere client & VMware horizon. Deploying Microsoft patches through MECM tool in the overall infrastructure. Installing & managing issues related to the OS (windows server 2012, windows 7, 8.1, 10).

Key Roles & Responsibilities:

Hardening the Nutanix, ESXi and Vcenter.

Fully Deploy new Nutanix Hardware with two hypervisors, ESXi and Acropolis Hypervisor fully plan.

Migrations from existing hyper virtual infrastructure to Nutanix AHV hypervisor virtual infrastructure.

Migrating VMs from one cluster to another cluster using protection domain.

Updating AHV with the help of LMC. Monitoring and Maintenance Nutanix Infrastructure

Upgrade cluster maintenance utilities. AOS, AHV, LCM, NCC, Foundation, Inventory.

Prism Central and Prism Elements Patching. Resolving issues which cause harm to the environment.

Finding the root cause and troubleshooting on issues occurred in Nutanix infrastructure with the help of Vendor.

Maintaining the infrastructure of virtualized servers and backup of virtual machines, based on VMware.

Installation, configuration & troubleshooting of ESXi5.5. Creating the VM’s and assigning VDI to respective users.

Migrate physical servers to virtual servers using VMware converter.

Configured IIS on Windows Server, including setting up web server roles, features, and services required for hosting web applications.

Monitoring virtual machines and ESXI servers (CPU, memory, Disk and network utilization) with the help of monitoring tools and migration of virtual machines using VMotion.

Cisco/ HP Switches configure Vlan, port assignment and add loop protect, port description.

Skilled in creating and managing service profiles in Cisco UCS Manager to define server hardware configurations, boot policies, firmware versions, and network settings, enabling rapid deployment and scalability of server resources.

Configured and maintained Amazon Web Services which include services like Amazon EC2, Elastic Load Balancer (ELB), Auto-Scaling, S3, PostgreSQL Route53, IAM, VPC, Cloud Trail, Cloud Watch.

Diagnose and resolve issues related to AWS services and resources. Provide support for application deployment and integration with AWS.

Configured BRMS for automated backup scheduling and execution on IBM i (AS/400) systems.

Proficient in planning and performing firmware upgrades for Cisco UCS components, including blade servers, fabric interconnects, I/O modules, and adapter cards, using Cisco UCS Manager or CLI (Command-Line Interface) tools to ensure compatibility, stability, and security.

Skilled in troubleshooting network issues related to Active Directory authentication, Group Policy settings, and domain membership problems on Windows-based networks.

Azure GPOs can be applied to devices that are Azure AD joined, allowing organizations to manage settings and configurations for devices that are registered with Azure AD and used to access cloud-based resources.

Use automated vulnerability scanning tools to identify security vulnerabilities in your systems and applications.

Develop and implement a patch management process to remediate vulnerabilities in a timely manner.

Performed AD Consolidation projects for multiple global clients. Hands on experience in Active Directory with multi forest environment.

Hands-on experience in deploying, configuring, and maintaining meeting room devices, including firmware updates, network connectivity, and AV integrations.

Demonstrated ability to integrate Intune with Azure Active Directory for streamlined user and device management.

Configured SCOM service level tracking and reporting to monitor adherence to SLAs (Service Level Agreements) and ensure service availability meets business requirements.

Utilized incident management tools and processes to prioritize, track, and escalate issues effectively.

Conduct periodic penetration testing to identify and validate vulnerabilities that may not be detected by automated scanning tools. Penetration testing involves simulating real-world attacks to assess the effectiveness of security controls and identify potential security weaknesses.

Continuously monitor systems and networks for new vulnerabilities, emerging threats, and security incidents.

Generate regular reports on the status of vulnerability management efforts, including metrics such as vulnerability trends, patching status, and remediation progress.

Defined and maintained BRMS backup control groups for structured data protection. Configured BRMS for cloud-based and tape-based backup solutions.

SCCM enables administrators to define and enforce compliance policies for client devices.

As a MECM administrator to manage a wide range of devices, including Windows PCs, servers, Macs, Linux systems, and mobile devices, all from a centralized console.

Installed, configured, and managed Apache HTTP Server on various Linux distributions (e.g., CentOS, Ubuntu), ensuring proper setup and performance tuning.

Skilled in deploying Fiber Channel switches to facilitate high-speed data transfers in Storage Area Networks (SANs).

MECM supports various deployment methods, including MSI packages, scripts, and virtual applications.

By using MECM includes endpoint protection capabilities to safeguard devices against malware and other security threats. It integrates with Windows Defender Antivirus to provide real-time protection and threat management.

Implement automated remediation workflows in Intune and MECM to address compliance issues and security vulnerabilities automatically. Use scripting or third-party integrations to remediate non-compliant devices and enforce security configurations.

Managed endpoint security policies and configurations using Cortex XDR to protect against malware, ransomware, and other advanced threats.

Conduct periodic security assessments and audits to evaluate the effectiveness of security controls implemented within Intune and MECM. Identify areas for improvement and adjust security policies and configurations based on audit findings and recommendations.

Managed Splunk Universal Forwarder deployments, including monitoring forwarder health, status, and performance.

Installing and configuring Splunk Universal Forwarder on various platforms, including Windows, Linux, and Unix systems.

Suppression of alerts by continuous follow-up with APP and L3 teams. Knowledge on Inventory tool and Service-Now.

Perform Backup Error Code resolution by monitoring backup alerts with Backup team.

Performs day-to-day maintenance and installation of server, network equipment, virtual machines, backups and storage.

Monitoring the server CPU, Memory, disk utilization and uptime through MYWIZARD Splunk.

Professional 1 Windows and VMWARE Admin at WIPRO INFO TECH (April 2017 – OCT 2021)

Client 1: CITI Bank (May2019– Oct21)

Project 1: CITI Bank, Chennai, India.

Project 1 Description: Provide L2\L3 technical support and administration support to all the users and different sites spread across the globe as Windows Global Administrator.

Key Roles & Responsibilities:

Configuring Resource Pool, Motion, Alerts, Alarms, NTP. Based on Tire Module differentiate server’s category.

Expert in installing, configuring and Administering Microsoft Windows platform.

Configured and maintained domain controllers, ensuring high availability, fault tolerance, and efficient replication across sites.

By using SCOM ensures that the communication infrastructure between agents and management servers remains robust

Knowledge Hands experience on storage technologies like SAN. Hands experience on new system configurations.

Adding the servers to the domain. Managing the share and file permissions.

Coordinating with end users. Triage and dispatch role.

Handling Incidents & Changes which are logged through Incident Management tool Service Now according to the SLAs defined.

Knowledge of CyberArk based tools. Preparing and maintaining continuity and recovery plans

Installation of windows patches over all twenty thousand servers overall globally.

Testing and implementing new tools for the process. Resolving the issues which cause harm to our environment.

Installing the Security Packs, Security Updates, Patches, Optional Updates and Hardware updates.

Proficient in using patch management tools to install, update, and remove software packages and dependencies on Linux distributions like Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu, and SUSE Linux Enterprise Server.

Committed to staying informed about emerging security threats, vulnerabilities, and best practices related to Linux patching, and continuously improving patch management processes and procedures accordingly.

Knowledgeable about monitoring patch compliance status and generating reports to track patching activities, identify missing patches, and ensure adherence to security policies and regulatory requirements.

Dynamics 365 for Field Service helps optimize scheduling, dispatching, resource management, and mobile workforce productivity.

server roles responsible for managing communication between SCOM agents (installed on servers, workstations, and other devices) and the SCOM management servers.

Implemented and configured AppDynamics for monitoring application performance across various environments, including development, testing, and production.

Set up and maintained real-time application performance monitoring dashboards to provide visibility into application health and performance metrics.

Coordinating with building technologies. Implemented security policies to secure Citrix VDI environments, including encryption, access control, multi-factor authentication, and integration with endpoint security solutions.

Managed and maintained Citrix VDI infrastructure, including provisioning, configuring, and optimizing virtual desktops, delivery controllers, storefront servers, and Citrix ADC (formerly NetScaler) appliances.

Installed, configured SQL Server instances on Windows platforms, handling database security, performance optimization, backup/recovery, patching, and high availability configurations.

Administer SQL Server deployments in Windows environments, including setup, maintenance, patching, and disaster recovery planning.

Experienced in deploying applications, managing updates, and ensuring seamless user experiences across diverse endpoint devices through Intune's application management capabilities.

Upgraded and migrated Active Directory environments to newer versions, ensuring minimal disruption and maximum compatibility.

Developed and executed a comprehensive disaster recovery plan for critical business data, utilizing RAID configurations for data redundancy.

Implemented and managed Identity and Access Management (IAM) solutions to control user access and permissions across the organization's IT infrastructure.

Successfully recovered critical data from RAID arrays during multiple disaster recovery scenarios.

Client 2: British Petrol (BP-Upstream) (Aug 2018– May 2019)

Project 2: British Petrol, Hyderabad, India.

Project 2 Description: Worked as a WINDOWS and VMWARE Engineer support for overall infrastructure.

Key Roles & Responsibilities:

Installation, Configuration, Administration and Troubleshooting of ESXi 5.5, ESX 6.0/6.5, Virtual Center, VI Client.

Creating and Managing Virtual Machines and Templates.

Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).

Implementing, Managing and Creating users, Groups, OUs, Permissions, Group policies, roaming profiles, WSUS, DNS, DHCP and WDS on server 2012.

Monitoring Network Performance and Tracking system capacity (CPU, memory, disk space, etc.) and reporting /correcting any issues.

Maintaining an inventory of all network devices and LAN/WAN documentation.

Ensure that systems are updated with the latest patches and virus definitions.

Installing and troubleshooting applications.

Configured and managed Defender for Microsoft 365 to provide advanced threat protection against phishing, malware, and ransomware, enhancing overall organizational security.

Troubleshoot and resolve end-user hardware and software computer problems. Aiding the users when required.

Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).

Migrating Virtual Machines using vMotion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.

Expert in Installing, Configuration and Troubleshooting of all Desktops, Laptops, Operating systems such as ESXi Server, Win XP/Vista/Windows7, RHEL 4.0/5.0

Proficient in evaluating, selecting, deploying, and managing anti-virus solutions from leading vendors such as Symantec, McAfee, Sophos, Kaspersky, and Microsoft Defender.

Skilled in using centralized management consoles to deploy, configure, and monitor anti-virus software across distributed endpoints, as well as generating comprehensive reports on security status, threat activity, and compliance posture.

Implemented Microsoft 365 Security and Compliance Center policies, such as Data Loss Prevention (DLP), email encryption, and eDiscovery, to protect sensitive data and ensure regulatory compliance.

Experienced GCP Administrator with expertise in managing, optimizing, and securing cloud infrastructure on Google Cloud Platform.

Utilized Nagios for proactive identification and resolution of system issues, reducing downtime and improving overall system reliability.

Implemented security best practices, including IAM roles and policies, VPC configurations, and firewall rules.

Use the Group Policy Management Console (GPMC) or Active Directory Administrative Center to create new GPOs based on the identified policies.

Periodically review and update the configured settings within GPOs to align with changing security requirements, organizational policies, or IT infrastructure changes.

Client 3: ICICI Bank (April 2017 – AUG 2018)

Project 3: ICICI Bank, Hyderabad, India.

Project 3 Description: Worked as a Systems Engineer to support all the WINDOWS and VMWARE support for overall infrastructure.

Key Roles & Responsibilities:

Installation & Configuring Windows Server 2000/2003/2008 & Windows XP / Vista/ Win7.

Contact person between team and operational manager, handling team of 6 Engineers.

Provide computer support services both for software and hardware for an organization’s employee.

Help in examination of network, serves equipment and maintenance.

Identifying and solving any problems that affect computer operating systems.

deploying Linux-based virtual machines (VMs) or containers on cloud infrastructure, managing cloud resources using Linux-based tools and APIs, and integrating with cloud services for storage, networking, and orchestration.

Developed and maintained custom Windows images using MDT, including operating system configurations, applications, and settings.

Managed and configured TCP/IP settings for Windows servers, including DHCP setup, static IP configuration, and network policy implementation to support reliable network operations.

Experienced in implementing high availability and redundancy for DNS infrastructure, including deploying secondary DNS servers, configuring DNS load balancing, and implementing DNS anycast for fault tolerance.

Managed SSL/TLS certificates for secure communication over HTTPS, including certificate installation, renewal, and troubleshooting SSL/TLS handshake errors.

Implemented disaster recovery plans and backup strategies for IIS servers, including regular backups of website content, configuration settings, and application data.

Proficient in diagnosing and troubleshooting DHCP issues, such as IP address conflicts, DHCP server availability problems, DHCP lease exhaustion, and misconfigured DHCP relay agents, using tools like dhcpdump, tcpdump, and DHCP server logs.

Managed device drivers using MDT, including importing, categorizing, and injecting drivers into deployment images and boot images.

Managed patching processes and schedules using Tanium Patch, automating the deployment of security patches and updates to endpoints.

Configured endpoint protection policies in Intune to safeguard devices against malware, phishing attacks, and other security threats.

Deployed and managed Intune for MDM, enabling centralized management of mobile devices, including smartphones, tablets, and laptops.

Utilized AppDynamics to diagnose and troubleshoot performance issues, identifying bottlenecks and root causes in complex, distributed applications.

Played a key role in a project to migrate applications to a cloud environment, ensuring that AppDynamics was configured to monitor performance in the new infrastructure.

Integrated IIS with other enterprise systems such as databases and authentication services, ensuring seamless operation of web applications and services.

Proficient in deploying and configuring FTP servers (such as vsftpd, ProFTPD, FileZilla Server) on Linux, Windows, other operating systems within the network environment to facilitate file transfer services.

Set up and manage Secure File Transfer Protocol (SFTP) servers. Troubleshoot and resolve SFTP-related issues.

Configured IIS on Windows Server, including setting up web server roles, features, and services required for hosting web applications.

Applied and tested patches and updates for Apache HTTP Server to address security vulnerabilities and maintain system stability.

Ensure secure file transfers and implement appropriate encryption and authentication mechanisms.

Proficient in IPv4 addressing and subnetting, including the concepts of network addresses, host addresses, subnet masks, and CIDR (Classless Inter-Domain Routing) notation.

Working in Windows XP & Windows 7 systems and updating antivirus.

Creation and deletion of mailbox, reconnect mailbox to different user accounts.

Desktop, Laptop Hardware Troubleshooting, Windows XP installation.

Alapati Naga Bhuvaneswari

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