Customer Service Representative
Resume:
Roslyn Hawkins
Atlanta, GA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Concentrix- TurboTax-Atlanta, GA
January 2025 to April 2025
Assisted customer with questions about completing tax returns Customer Service Representative
Victoria's Secret-Atlanta, GA
February 2024 to December 2024
I assisted customers with phone orders and I made sale suggestions Customer Service Representative
Shiftsmart-Atlanta, GA
December 2022 to January 2024
I assisted partners with their Benefits and placing orders for medical supplies and food purchases through Walmart
Call Center Customer Service Representative
Omni Interactions, Inc./ Walgreens-Atlanta, GA
September 2021 to September 2022
Made appointments for callers who are scheduling their Covid-19 vaccine and booster shot Roadside Assistance Agent
Agero Roadside Assistance-Atlanta, GA
January 2021 to August 2021
Assisted Customer with roadside assistance
Customer Service Representative
LiveOps-Atlanta, GA
July 2017 to December 2020
Take credit card order for Nordstrom
Check on orders for Customer
Recruiter
U.S. Census Bureau-Atlanta, GA
September 2019 to September 2020
Assist citizens to apply for jobs with the Census
Conduct job Fairs
Customer Service Representative
Trugreen-Atlanta, GA
August 2016 to July 2017
Assisted customers with scheduling Lawn service
Customer Service Representative
Alorica for Verizon-Atlanta North, GA
September 2015 to June 2016
Assisted customer with their Verizon Bills
Customer Service Representative
Sitel-Atlanta, GA
January 2014 to September 2015
Work with Walmart Customer with making purchases on line Education
Associate in Business Administration
American InterContinental University-Atlanta-Atlanta, GA October 1988 to October 1990
Skills
• Sales
• Office Management
• Human Resources
• Telemarketing
• Organizational skills
• Administrative Experience
• Interviewing
• Employee Orientation
• Recruiting
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