Service Associate Retail

Maria Fonzo

** ******* ******

Jamaica Plain, MA 02130

Telephone: 1-857-***-****

Email: *******@*****.***

SUMMARY OF QUALIFICATIONS:

• Knowledge of and training in medical terminology

• Familiar with handling private and confidential information and able to abide by all professional standards

• Compliance of JCAHO standards of practice for charting and confidentiality

• Significant experience in providing the highest level of service to internal and external customers

• Computer skills: Typing - 40 wpm, Proficient in MS word, Excel, PowerPoint and Access

• Installing computer hardware and software

EXPERIENCE:

Hallmark 3/2019 to present Waltham, Ma

Retail Associate

Placing greeting cards in various stores.

Neptune Retail Solutions 6/2016 to present Boston, MA Placing ads and coupons in various Stores

Encompass Health

Nutrition Service Associate

Healthsouth Rehab 6/2012-2/2019 Woburn, MA

Fairlawn Rehab 6/2010-5/2016 Worcester, MA

• Review Patient Menus to ensure it follows patient diet guidelines

• Calculate patient calorie counts and document in patient charts

• Provide diet education sessions to individual patients on prescribed diets Brigham and Women's Hospital Boston, MA

Diet Technician, 7/2003-12/2010

• Review Patient Menus to ensure it follows patient diet guidelines

• Calculate patient calorie counts and document in patient charts

• Provide diet education sessions to individual patients on prescribed diets Beth Israel Deaconess Hospital Boston, MA

Diet Technician, 1/2007-6/2010

· Assess patient’s nutritional risk

· Educate patients on their specific diets and give meal recommendations TAC Staffing Service Dedham, MA

Various Administrative Assignments, 10/1997-7/2003 Completed assignments at a variety of companies including: Bayer, BankBoston, Equiserve, Investor Bank and Trust, Dedham Registry of Deed, Hollingsworth and Vose

• Updated spreadsheets and databases in order to run weekly profit reports

• Desktop Support - installing computer hardware and software

• Performed all general reception duties for corporate offices including: Answered and directed phone calls; typed confidential correspondence; photocopied and filed documents

• Ordered and maintained office supply inventory

• Reviewed daily financial transactions to ensure accuracy Stop & Shop Supermarket Roslindale, MA

Cash Office Clerk, 9/1985 - 1/1998

• Cashed checks and processed money orders for customers

• Balanced large sums of money from cash registers and verified bank deposit slips

• Answered phones and provided great customer service

• Organized merchandise and re-stocked products in check out line EDUCATION:

Framingham State College, B.S. Nutrition, 2003 Framingham, MA MassBay Community College, Associate Degree Pre-dietetics, 1994 Wellesley, MA The Hickox School, Clerk Typist Certificate, 1985 Boston, MA AWARDS:

PIE - Partners in Excellence 12/04/09 Boston, MA

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