FELIX
DELANCE
Accomplished professional with over six years of experience in customer
service, sales, and account management roles. Skilled in identifying client needs, developing effective sales strategies, and delivering exceptional service. Strong communicator with the ability to build and maintain positive relationships. Proficient in M.S. Office applications. Bilingual in English and Spanish.
SALES REPRESENTATIVE
EXCLUSIVE COLLISION PRESENT
• Maintain adequate inventory
• Monitor product freshness at customer accounts.
• Submit orders, collect payments, ensure proper documentation
• Build strong client relationships through outstanding customer service ACCOUNT SALES MANAGER
ON GUARD PEST CONTROL JUNE 2023 – DECEMBER 2023
• Managed portfolio of clients, ensuring high customer satisfaction levels
• Developed and executed sales strategies to drive revenue growth
• Collaborated with cross-functional teams to resolve customer issues MTA TRACK WORKER
NYC TRANSIT, MTA, NEW YORK, NY FEBRUARY 2022 – MARCH 2023
• Constructed and maintained track infrastructure to a state of good repair
• Utilized and maintained various tools and heavy machinery
• Inspected and repaired track infrastructure
• Ensured safety and security guidelines were met
SALES REPRESENTATIVE
PREFERRED BEVERAGE, QUEENS, NY APRIL 2014 – NOVEMBER 2018
• Maintained inventory levels and monitored product freshness across accounts
• Submitted daily orders and collected payments
• Ensured compliance with company standards and procedures ACCOUNT MANAGER
S.K.I BEER CORP., BROOKLYN, NY JUNE 2012 – SEPTEMBER 2013
• Collected route payments and maintained proper inventory
• Developed sales plans and acquired new business accounts
• Managed documentation and ensured accurate recordkeeping ACCOUNT MANAGER
TOP BEVERAGES, BROOKLYN, NY NOVEMBER 2011 – JUNE 2012
• Established new accounts and enriched existing client relationships
• Consulted with clients on packaging needs and product requirements
• Tracked orders for on-time delivery and adherence to specifications ACCOUNT MANAGER
THE BEVERAGE WORKS, BROOKLYN, NY JANUARY 2009
• Managed sales routes and ensured proper merchandising
• Communicated product/service offerings and executed sales programs
• Maintained accurate account documentation and prospected new leads Abraham Lincoln High School, Brooklyn, NY
LaGuardia Community College, Long Island City, NY
PROFILE
CORE COMPETENCIES
CONTACT WORK EXPERIENCE
EDUCATION
**************@*****.***
1617 Eastern Pkwy,
BROOKLYN, NY 11226
· Customer Service
· Client Relationship
Management
· Sales & Account
Management
· Inventory Control
· Bilingual: English & Spanish
· MS Office Suite
CERTIFICATION
New York State Real Estate License