Customer Service Patient Care
Resume:
Clanton, AL *****
**************@*****.***
Tyonna Booker
SKILLS
● Microsoft Office Suite
● Data Analysis/Entry
● Verbal and Written Communication
● Customer Service
● Organizational Skills
● Problem-Solving
● Time Management
● Leadership
● Collaboration
● Adaptability
● Food Service
● First Aid
● Patient Care
● Clinical Documentation
● Scheduling
● Attention to Detail
EXPERIENCE
Children’s of Alabama, Birmingham, AL-
Unit Clerk
July 2024- Present
•Patient records: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans
•Scheduling: Schedule appointments and procedures for patients, and ensure all necessary paperwork is completed
•Communication: Communicate with patients, families, and healthcare professionals to coordinate care and ensure efficient operations
•Reception: Answer phones, respond to emails, and greet patients and visitors
•Ordering: Order and maintain inventory of office supplies and equipment, and requisition medical supplies
•Billing: Assist with billing and insurance claims
•Documentation: Complete forms and records for patient admissions, transfers, discharges, examinations, and testing
Compass Group, Birmingham, AL — Patient Transport/Dispatcher January 2023 - May 2024
responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services
● Carefully lifting patients from their beds and placing them into wheelchairs or moveable beds.
● Moving patients to different hospital areas, such as operating rooms, treatment areas, and special service departments. R Bryant Consultants LLC, Montgomery, AL — Data Entry/Analyst Clerk
October 2022 - December 2023
● Gather data from primary and secondary sources, ensuring the upkeep of databases and data systems.
● Detect, examine, and decode trends or patterns within intricate datasets.
● inputting data into systems, and verifying the accuracy of data entered into databases.
● Retrieve data from various sources and enter it into databases.
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EDUCATION
University of Alabama at Birmingham — Kinesiology
August 2023 - Present - Birmingham, AL
● Black Student Awareness Committee
● Blazer Kitchen at Student Hill Center
● Blazer Women Mentoring and Excellence Network
● Pre-Physical Therapy Society at UAB
● Radical Athletes and Student Oasis Ministry at UAB Chilton County High School — Diploma
August 2019 - May 2023 - Clanton, AL
● 3.8 GPA
● AP English and Language Arts Courses
● Honors Math Courses
● National Beta Club and Honors Society
● Student Government Association
● Head Captian of Basketball and Track Team
● Clubs- Art, DECA, Drama, Band, FFA
Volunteer Work
● Clanton Elementry Summer Reading Program, May 2022 -July 2022
● Bundles of Hope Diaper Bank, June 2024 - December 2024
● Chilton Co. High School Basketball Summer Program May 2023- July 2023
Awards
● Westend Neighborhood Watch Scholarship
● United States Secret Service Association Scholarship
● Nathanial Wilson Scholarship
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