Truck Driver Customer Service

MARIO DE LA PEÑA

SKILLS Operating equipment (pallet jacks, hand trucks, breakdowns)

Experience navigating with Google Maps, MapQuest, and mobile GPS systems Multitasking and time management

Clear communication (written and verbal)

Customer service focus

EDUCATION General Education Development Diploma 1981 Commercial Driver’s License (Class A) with Tanker and Doubles WORK

EXPERIENCE

Apr 1991 - May 1996

Safely pick up, transport, and unload waste in compliance with federal, state, and local regulations, ensuring secure handling and proper disposal at designated sites.

Review daily schedules, manifests, and route sheets to plan and complete pickups efficiently, adjusting for customer needs and reporting any service issues to the Transportation Manager or Dispatcher. Maintain accurate records, including driver logs and required paperwork, while conducting pre-trip and post-trip vehicle inspections, reporting maintenance concerns as needed.

May 1996 - May 2006

Safely operate company vehicles to perform onsite and offsite document destruction, ensuring compliance with security protocols and customer requirements.

Conduct pre- and post-trip inspections, report maintenance issues, and maintain accurate DOT logs as required.

Manage assigned routes, collect and service confidential materials, and update service records using a handheld device.

Truck Driver, Anheuser-Busch May 2006 - March 2025 Operate commercial trucks to deliver Anheuser-Busch products to retail accounts, ensuring timely and accurate distribution. Load and unload products manually, rotate stock at retail locations, and maintain product freshness.

Complete and submit invoices, load sheets, and payments while adhering to Department of Transportation requirements and reporting maintenance issues promptly.

SUMMARY CDL-licensed driver with over 20 years of experience and a spotless driving record. Skilled in navigation, transportation logistics, and route planning to ensure timely and efficient deliveries. Strong knowledge of DOT regulations and a commitment to safety. Bilingual with excellent people skills and a proven track record of customer satisfaction.

Cell: 626-***-**** Email: ************@*****.*** Truck Driver, Shred-it

Route Truck Driver, Stericycle

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