Customer Service Representative
Resume:
Shelli Glossip
Phoenix, AZ *****
***************@*****.***
Professional Summary
I'm very interested in expanding my knowledge and being part of an awesome team. Helping companies develop and grow has always been a passion of mine. When I come to work I bring a smile, motivation and positive energy everyday no exceptions. You will find me ready to get my hands dirty and happy to start something new and exciting.
Authorized to work in the US for any employer
Work Experience
Canvasser
The Outreach Team-Phoenix, AZ
July 2024 to December 2024
Canvassed houses to get people to be added to our list to fight for women's reproductive rights Team lead, leading a team of canvassers to knock on doors and hit daily goals Reservations Agent
Aramark Destinations-Phoenix, AZ
April 2023 to September 2023
Made reservations for lodging, camping, and dining at National Parks Ensured that all customer interactions were handled in a professional manner. Customer Service Representative
24-7 Intouch-Phoenix, AZ
October 2022 to March 2023
• Troubleshooted and helped people setup their Bluelink Services in their Hyundai Vehicles
• Answered customer inquiries and provided accurate information regarding product and services
• Provided excellent customer service to resolve customer complaints in a timely manner
•
Janitor
A&T Cleaning Services-Phoenix, AZ
July 2019 to July 2022
Swept and mopped floors, vacuumed carpets and dusted surfaces Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors Emptied wastebaskets and replaced liners
Transported trash bags to designated area.
Customer Service Representative
Ciox Health-Phoenix, AZ
December 2018 to November 2019
Scheduled field technicians to retrieve Medical Records for HEDIS and Medicare Risk Adjustment Education
GED
Messick - Memphis, TN
August 1997 to September 1997
Skills
• Dual monitors (2 years)
• Door-to-Door Experience
• Call center (2 years)
• HEDIS
• Customer service (2 years)
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