Customer Service Due Diligence

S. Nirmal Kumar

H.No **,

Malaiappyan Street

Gribelspet, Vellore District, Mobile No: 812-***-****, 866-***-**** Arakkonam - 631002 E-mail: ***************@*****.*** Looking forward to attain a position that will enable me to specialize in challenging area of secretarial application and Computer accounting system.

B.COM [GENERAL] [ 80%] from Mercury College of Art & Science, Kumpinipet, Thiruvalluvar.

12 th [70%] from Government boys Hr. Sec. School, Arakkonam

S.S.L.C [60%] from Andersan Hr.Sec School, Kancheepuram. Technical knowledge

Completed Tally (PCP) course from CSC,

DCA (Dip. In Computer Application) from CSC,

MS Office

Complete knowledge in Excel

Photoshop

Operating System [Windows & HTML]

Well versed with Type writing [English Junior First Class] OBJECTIVE

ACADEMIC PROFILE

Resume

Participated in various Symposiums conducted by other colleges.

Participated in various co-curricular activities and CHESS sports activity in school level for handicap.

LAYSON SOURCE HOV COMPANY

Worked in 2013-2014

Experience: 2ys and 6 months

Role: Document Analyst

Responsibilities:

• Analyzing the documents and providing services to the clients as per company norms

• Conducted various meeting with clients regarding process improvement

• Played as Good team player

• Rectified errors in final Report

• Believes in continuous learning and possesses an innovative approach INTELENET GLOBAL SERVICES PRIVATE LIMITED

Worked in 2015-2019

Experience: 4years and 4 months

Role: Customer Service Executive

Project: KYC, ACCOUNT OPENING

EXTRA CURRICULAR ACTIVITIES

Experience

Responsibilities:

• Inspection of KYC Documents and Prediction of fraud activity

• Review and report on suspicious activity

• Avoiding the Sanction countries and Id and V Documents

• Checking customer due diligence, Enhanced & standard due diligence

• Identifying the risk of clients as well as the Organization and setting a periodic table to do KYC again

• Reviewing all the information of an account through an internal and external application

• Preparing Quality report and monthly report in order to achieve daily target

• Processing Over drafts limit marking and Opening & closing of loan accounts

• Processing high volume without missing SLA in an effectively as well as in efficiently manner.

Ability to work in a group environment.

Great confidence of accounting and verification of bigger organization.

Willingness to learn anything.

Strength- Positive attitude, Self-motivated, Self-confidence and ability to meet critical situation.

HOBBIES

Reading books

playing guitar.

Composing Tamil Poem

PERSONAL SKILLS

Date of Birth : 27th Nov,1989

Sex : Male

Marital Status : Single

Languages Known : Tamil & English

Temporary Address : N0.33/41

C.r.m Street Varadharajapuram

Ambattur Chennai .600053

I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.

Signature

Date :

Place : S. Nirmal Kumar

PERSONAL INFORMATION

DECLARATION

Contact this candidate