Customer Service Front Desk
Resume:
Shamera Z. Green
(Mera Green)
Philadelphia, Pennsylvania
***********@*****.***
Skills:
- Customer Service
- Organizational Skills
- Strong Communication
- Active Listening
- Basic Math
- Adaptability
- Fast-Paced Environment
- Attention to Detail
- Cleaning Chemicals Knowledge
- Quick Learner
- Multitasking
- Professionalism
- Resourcefulness
- Time Management
- Computer Skills
- Adherence to Guidelines and Procedures
- Dedicated + detail-oriented
- Handling repetitive tasks with precision
- Collaborating effectively with team members
- Classroom management skills
Experience:
Lilies of the Valley Christian Academy LLC
Preschool Teacher + After School Care Program Leader + Summer Camp Counselor June 2024–Present
-Plan and execute appropriate lesson plans focused on language, literacy, math, science, and social skills for preschoolers aged 3-5
-Create positive and stimulating learning environment through creative play-based activities and small group instruction
-Maintain open communication with parents through daily updates, conferences, and parent-teacher meetings to discuss children's development
-Successfully manage classroom behavior and transitions using positive reinforcement strategies
-Plan, lead, and implement camp programs -Supervise campers and ensure their safety, development, and well-being
-program planning and implementation
-student supervision
-homework assistance
-meal count
-data collection and evaluation (attendance)
-Provide educational and recreational opportunities
-Assist in program planning
-Guide campers in participation of all activities
-Be adaptable to the ever-changing needs of campers Target Corporation
Overnight Inbound Stocker (SEASONAL)
November 2023 — January 2024
- Managed stock, backstock, and product zoning on sales floor
- Ensured compliance with laws and regulations for environmentally sensitive items
- Demonstrated ethical conduct, safety, and compliance
- Executed sorting operations with accuracy and efficiency
- Provided excellent customer service by solving guest issues
- Maintained a safe work environment
The TJX Companies
Store Cleaning Associate
July 2023 — January 2024
- Maintained cleanliness and floor care standards
- Adhered to health and safety policies
- Cross-trained in various store areas
- Supported Front End coverage needs
- Upheld merchandising standards
- Participated in store recovery and loss prevention controls First Impressions Staffing LLC (F.I.S.)
Front Desk Concierge
September 2023 -- November 2023
- Greeted guests warmly and handled inquiries
- Updated records based on interactions
- Maintained workplace knowledge base
- Prepared and submitted shift reports
ESFM/Compass Group
Contamination Control Technician
June 2023 — November 2023
- Performed cleaning duties using specialized equipment
- Maintained and operated Cleanroom Systems
- Conducted inspections to ensure contamination-free environments
- Recorded relevant information
Creative Goods Merchandise LLC
Sales Associate
January 2023 —June 2023
- Provided excellent customer service
- Restocked shop items
- Maintained workstation cleanliness
Summer Discovery
Residence Counselor + Front Desk Receptionist
July 2022
- Provided support to students/residents
- Supervised, counseled, and mentored students
- Assisted in developing good habits and achieving goals
- Managed front desk duties
Bon Appetit Management Company
Barista + Cashier
January 2019—October 2022
- Served coffee and tea with a welcoming attitude
- Maintained cleanliness in work area
- Handled cash transactions and operated cash register Education:
Millersville University, Millersville, PA (No Degree) August 2017—December 2019
West Philadelphia High School, Philadelphia, PA (High School Diploma) September 2013—June 2017
Contact this candidate