Customer Service Front Desk
Resume:
Ruramai Rutoro
Morgenster Mission P.O Morgenster, Masvingo Zimbabwe
+263********* *************@*****.***
Objective
A dynamic and dedicated professional with a proven background in working as a Personal Assistant, research, team work customer service and international relations. To leverage strong interpersonal and communication skills, along with a keen attention to detail, to ensure maximum contribution in supporting excellence in team performance and achievement of strategic objectives of organisation and to attain a Master's in Public Management and Policy.
Skills
Attention to details, Good communication skills, Team player, Analytical mind, High levels of integrity, Team worker, Quiet dynamic naturally creative and flexible, Data Enumerator, Data Processing, Data Presentation, Report Writing, Records and Info Management, Planning and scheduling, Documentationand Communication with a track record of timeous delivery of desired objectives, Strategic thinking, Ms Word, Ms Excel, Ms Powerpoint, Experience
Met bank Limited International and Exchange Control Department Customer Service Officer
Sourcing Small to medium Enterprise clients for the bank, maintaining and managing existing and new relationships.
Relationship management and extensive selling of the banks international product. Processing all swift messages for the bank.
Anticipate, research and report on future changes in import and export laws and ensure such knowledge is factored into the planning of the department`s own strategy, resources and procedures.
Preparing and submitting relevant administration in a relevant and timely manner, for example; returns, payment applications, loan applications.
Collection of information on clients from newspapers, magazines, internet sites for rating purposes.
Communicating with export and import related authorities and customers in all as necessary to ensure efficient, positive and lawful relations, support and activities. Attending meetings (SWIFT Users meetings, RBZ meetings, ISO20022. Sinyoro and Partners Legal Practitioners.
Legal Attache/ Personal Assistant
Managed the senior partner`s calendar including scheduling meetings, confirming appointments and making travel arrangements.
Managed outgoing and incoming communications on behalf of the senior partner. Coordinated with other members of the legal team to ensure that all necessary documents and 2018-2021
2022
2017
2015
information are available for meetings and court appearances. Drafting legal documents such as contacts, agreements and briefs for the senior partner`s review. Proof-read and edited legal documents prepared by the senior partner or other attorneys at the firm.
Assisted the senior partner in preparing meetings, including conducting Litigation research, preparing documents and compiling reports.
Took notes during clients interviews and court procedures. Writing notes during workshops and facilitating workshops. Achievements & Awards
Certificate of Appreciation (for contributing in the HOJA PAN AFRICAN Youth Summit (2019). Africa University Dean of the College of Social Sciences, Theology, Humanities and Education best Undergraduate Research Project Award (2022). Zimbabwe Institute of Diplomacy Best Essay Research Award (2022). Zimbabwe Institute of Diplomacy Best student in the Diplomatic Paper (2022). Zimbabwe Institute of Diplomacy Best Student in International Relations (2022). Zimbabwe Institute of Diplomacy Overall Best Student (2022).
Education
Africa University, Mutare Zimbabwe
BSc (Hons) International Relations
Award
Zimbabwe Institute of Diplomacy, Zimbabwe
Diploma in Contemporary Diplomacy and International Relations Award
Chibi High School
Advanced Level Certificate ZIMSEC
3 A Level Passes
Zimuto High School
Ordinary Level Certificate
Pass
Reference
M.Sinyoro - Sinyoro and Partners Legal Practitioners The Senior Partner
********@*****.***
Anilly Muromba - Metbank Limited.
Head- International Banking and Exchange Control
********@*******.**.**
+263 242-***-****
Contact this candidate