Accounts Payable Customer Service

TINA SANFORD

**** *** ********** ** ************, GA 30215 678-***-**** ************@*****.***

Objective

Seeking a rewarding yet challenging position that will allow me to use my education and skills to enhance the growth of the company.

Key Skills

Customer Service

Collections/Accounts receivables

Medical Law & Ethics

Medical Terminology

Insurance Verification

Medisoft Billing Software

Medcin Electronic Records

Medical Insurance Collections

ICD- 9 & CPT-4 Coding

EOB’s & Appeal Letters

Electronic Health Records

CPR /First Aid Certified

HIPAA/OSHA CERTIFIED

Microsoft Office Suites

MS DOS, EXCEL,MICROSOFT WORD

Experience

Amchar Wholesale, McDonough, GA

Accounts Payable Clerk 04/26/2021 to current

Enter all Accounts Payable for USA, Canada and Caribe inventory & services, enter vendor credits into company accounting package, research with purchasing & warehouse for inventory issues, work with vendors on disputes with charges & credits, work with purchasing representatives on inventory purchases, match vendor invoices to process check payments and to verify vendor credits to be received in, renewal of insurance certificates for vendors, review service invoices with corporate controller for proper coding into accounting system, reconcile invoices. Process weekly Amex accounts.

I-Storage, Ellenwood/McDonough, GA 04/2012 to 06/2021

Property Manager

Customer service, rental transactions, unit insurance, local marketing, increasing and maintaining lease units, thorough and detailed cleaning of the units when vacated, thorough and detailed walk thru, accounts receivables/collections, accounts payables, billing, invoicing, payment allocation, customer/vendor set up as needed, managing cash, producing required reports, making daily deposits, and entering daily transactions, interview personnel for employment, trained new employees, auction processes, light maintenance of property, proficient use of Task Master program, Microsoft Word, Excel and a working knowledge of Site Link and Center Shift. Report bad debt to collections through IC System

Cabell Dental Group, Hampton, GA 09/2011 to 11/2011

MBIC Extern/Front Office Assistant

Assist customers, answer phones, schedule appointments, update insurance fee schedule, verify insurance information, make copies, send and receive information by fax, audit patients balance, data entry, electronic filing, marketing calls to increase patient census.

Bill' Service, Forest Park, GA 03/2009 to 02/2011

Office Manager

Responsible for processing payroll for the employees. Provided customers with back up documentation as requested. Recruited, trained, evaluated, rewarded, disciplined and dismissed staff. Conducted annual performance evaluations. Performed general office duties such as; schedule appointments, fill in and file invoice, fill copier and fax machine, order and restock supplies, kept lobby area clean.

R & L Carriers, Ellenwood, GA 07/2002 to 12/2005

Operations Clerk

Answer switchboard phone, direct phone calls to the appropriate area, give freight charges and other information if needed. Enter freight manifest such as damaged pieces, pieces over and pieces short into the system in a timely manner. Audit driver’s logs; name, date, driver’s id#, hours totaled correctly, miles equal to the time driven, signature, all cities stopped in are spelled correctly.

Cigna Health Care, Insurance, Co., Inc., Atlanta, GA 09/1992 to 07/2002

Claims Processor (Benefit Analyst)

Composed client information, eligibility and collected information for payment on all patient accounts. Managed the insurance verification process and ensured that claims are met in a timely fashion. Obtained & required information from doctors, lawyers and hospitals for making eligibility determinations. Processed disability and other insurance claims.. Processed 1340-2431 claims per month, plus 15% more than the job criteria. Determined payment criteria in an average of one week, rather than the average two. Recognized by management as an example of “outstanding quality and service” oriented employee.

Education

Clayton State University, Morrow, GA 09/1992 to 09/1994

Certificate in Office Assistant/Technology

United Education Institute, Morrow, GA 2011

Certified Medical and Insurance Coding Specialist

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