Administrative Assistant

Wing Kwong

Email: ************@*****.*** Link: https://www.linkedin.com/in/wing-kwong-95408030/ Tel: +1-312-***-**** PROFILE

I am a highly organised, dedicated and hardworking person, with 6 years of experience in product development of manufacturing industry, adept at managing end-to-end project lifecycles. Possesses 5 years of project coordination experience in the Information Technology industry, complemented by 6 years in administrative and secretarial roles. Strong ability to work under pressure in high-volume environments. SKILLS

Languages:English, Mandarin, Cantonese

Computer Skills:Windows, MacOS, Microsoft Office, Google Workspace, SAP, Jira, Arena Professional:New Product Introduction, Project Management, Secretarial and Administrative Support Soft Skills:Effective Communication, Problem-Solving, Active Listening, Responsibility EXPERIENCE

Senior Project Coordinator Fossil Group Apr 2019 - July 2023

● Executed project plans and managed end-to-end product development lifecycle for 300+ SKU of products.

● Created and maintained comprehensive product databases, including BOM setup in tools.

● Maintained project trackers, dashboard section up to date.

● Liaised with internal stakeholders and business partners to ensure seamless project execution.

● Maintained relationships with the contracted brands (e.g. Citizen, Michael Kors, DKNY).

● Supported Packaging Department to run packaging tests for product launch.

● Managed material ordering, inventory tracking, and logistics throughout product development.

● Maintained product costing in SAP and supported Supply Chain operations. Project Coordinator Fossil Group Apr 2017 - Mar 2019

● Assisted Project Manager in overseeing the product development lifecycle.

● Developed and updated databases for product information, ensuring data accuracy.

● Coordinated with internal teams and external partners for project milestones.

● Managed material ordering, inventory tracking, and logistics throughout product development.

● Maintained product costing in SAP and supported Supply Chain operations. IT Project Coordinator Hewlett-Packard Enterprise Apr 2016 - Apr 2017

● Supported the Windows 10 upgrade for over 10,000 Cathay Pacific Airways employees.

● Assisted the Project Manager with planning, scheduling and implementation.

● Monitored project status and deliverables to ensure timely execution.

● Managed releases, coordinated project acceptance approvals, and handled closure procedures.

● Managed monthly intercompany billing, administrative tasks for the team, and logistics support to clients. Wing Kwong

Email: ************@*****.*** Link: https://www.linkedin.com/in/wing-kwong-95408030/ Tel: +1-312-***-**** EXPERIENCE

IT Service Management Coordinator Hewlett-Packard Enterprise Sep 2012 - Mar 2016

● Documented and reported system configurations in Configuration Management Database.

● Maintained CMDB data accuracy and integrity.

● Generated SLA reports and walked-through with customers monthly.

● Managed monthly billing, administrative tasks for the team, and logistics support to clients.

● Provided IT transformation support and recommended best practices based on client requirements. Administrative Assistant Miramar Hotel & Investment Company Limited Mar 2010 - Aug 2012

● Provided administrative support to the Director of Group Marketing and Corporate Communications.

● Managed calendar scheduling, travel arrangements and expense reimbursements.

● Setup meetings for internal and external.

● Liaised and cooperated with other department’s assistants for all the events at Hotel business.

● Assisted a team of 30 by handling travel coordination, stationery orders, and filing systems.

● Facilitated interdepartmental coordination to resolve operational requests efficiently. EDUCATION

Information Technology Infrastructure Library (ITIL) V2 Foundation Certificate EXIN, Hong Kong Dec 2006 Higher Diploma of Secretarial Studies YMCA College of Careers, Hong Kong Sep 1997 - Jul 1999 Hong Kong Certificate of Education Examination Valtorta College, Hong Kong Sep 1992 - Jul 1997

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