PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
ARGENTINE CHAMPAGNE
762-***-**** ********************@*****.*** Miami, FL 33142 Highly motivated candidate equipped to support safety and security of people and property. Experienced in assessing and resolving complex security and safety issues with proven record of maintaining a professional demeanor in high-pressure situations. Demonstrated ability to remain alert and take appropriate action in emergency situations. Time management Detail-oriented approach
Effective communication Victim rights knowledge
Crisis intervention Multicultural sensitivity
Professional boundaries Public speaking
Multitasking Office Equipment Operation
Microsoft Office Proficiency Document Management
Allied Universal Security
January 2022 - Present
LEVEL 2 SECURITY OFFICER
Prepare both victims and witnesses for court
and/or accompany them to court to provide
emotional support.
serve as a liaison between victims, State's
Attorney's Office, police, Criminal Justice
personnel, etc
provide access/referrals to safe housing options - offer & provide off-site services, transportation of clients (domestic violence victims),and/or
transportation assistance to ensure meaningful
access to services
Assisted in the training of new staff members on
security procedures, protocols, and best practices. Monitored CCTV surveillance systems, responding
promptly to any incidents or breaches of security
protocol.
Conducted thorough security patrols of assigned
areas to detect suspicious activity and enforce
safety regulations.
Nan McKay
September 2020 - February 2022
CASE WORKER
Managed multiple caseloads while providing
quality services in a timely manner.
Developed and maintained detailed records of
client cases, ensuring accuracy and confidentiality. Adhered to all ethical guidelines when interacting with clients and their families.
Managed caseload by performing professional
casework duties in categories of assistance.
Supported clients through crisis situations by
providing emotional support and advocating on
their behalf.
EDUCATION
Department of Probation
Miami, FL September 2019 - September 2020
CLERK 2 (TEMP)
Assist Probation Officers in managing cases: Perform duties as a notary for sworn affidavits by Probation Officers
Conduct intakes for probationers reporting
directly from court
Run Criminal Records Checks, Sex Offender
Registry Checks, and Instant Offense Arrest
Records in preparing cases for Probation Officers
Type letters, memos or documents from rough
draft, altering spelling and grammar as necessary
Borinquen Medical Center
Miami, FLORIDA February 2013 - September 2019
ADMINISTRATIVE ASSISTANT
Schedules appointments, collects insurance
information, customer service data entry,
administratively manages consultation requests
and notifies the patient of his/her scheduled
appointment
works closely with Physicians, Physician's
Assistants, Nurses, Advanced Registered Nurse
Practitioners, Dietitians, Social Workers, and other administrative and professional staff throughout
the medical center
scheduling appointment coordination for
diagnostic testing, and consultative appointments
for many clinical services
Operator switchboard and routes incoming calls to
appropriate departments
Provided administrative support to management
staff, including scheduling meetings and
appointments, preparing agendas, taking minutes,
and maintaining records.
North shore Hospital
Miami, US January 2000 - March 2013
PATIENT REGISTRATION SPECIALIST
Conducted quality assurance checks on completed
registrations forms to ensure accuracy of data
entered into the system.
Established effective relationships with internal
teams as well as external stakeholders such as
vendors and contractors.
Performed daily audits of registration processes in order to identify areas of improvement in
workflow efficiency.
Proficiently operated various computer systems
such as Microsoft Office Suite to enter data into
the patient database system.
Reconciled payments received against accounts
receivable ledger regularly at end of month closing cycles.
Purdue university, Lafayette, IN January 2008
BACHELOR'S DEGREE IN CRIMINAL JUSTICE
Uma medical, Miami, FL January 2002
ASSOCIATE DEGREE IN HEALTH AND HUMAN SERVICES
REFERENCES AVAILABLE
DAY PHONE
EVENING PHONE
DESIRED LOCATIONS
LANGUAGES
Edison senior high, El Portal, FL January 2006
HIGH SCHOOL OR EQUIVALENT IN DIPLOMA
True
United States, FL, MiamiUnited States, FL, Miami-Dade County Creole
Bilingual