High School Customer Service

MM

MULUWA MANDA

***********@*****.*** 469-***-**** Fort Worth, TX 76177

As a Floater/Spider,my responsibilities include temporarily covering a position. It may be in my department/areas required.

Drive.

Microsoft word/excel.

Good listener.

Team Player.

Pallet jack/ Fork Lift

Rf user

Inventory control

Gamestop Roc Grapevine, TX

Spider/Production Floater

10/2009 - 12/2023

●Report to: Production Supervisor/Lead.

●Assisting the Supervisor/Lead in giving direction and oversight to team members.

●Maintaining clean work area.

●Getting supplies/ orders for the designated areas.

●Individual and Collective goals.

●Integrity

●Production

Fry's Electronics Inc. Fountain Valley, CA

Customer Service Representative

10/2004 - 02/2006

Resolved customer complaints promptly and efficiently. Identified areas of improvement in customer service processes and suggested changes accordingly.

Developed positive relationships with customers through friendly interactions.

Conducted regular follow-up calls with customers after resolving their issues.

Fountain Valley High School Fountain Valley, CA

High School Diploma

06/2002

Tarrant County College District Fort Worth, TX

High School Diploma

● Graduated High School.

● Played sports(soccer)Player of the year.

● Employee of the month.

● Team Captain.

Summary

Skills

Experience

Education and Training

Accomplishments

● Group Projects/Individual.

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