It Support Information Security

Ampith Anderson

Atlanta, Georgia 470-***-**** *************@*****.*** LinkedIn

Aspiring ethical hacker completing the Google IT Support Professional Certificate with hands-on experience in Linux, Windows forensics, log analysis, and network traffic inspection. Skilled in Wireshark, Splunk, and RegEx for threat detection and security investigations. Strong background in risk mitigation, process optimization, and data security from project coordination experience. RELEVANT SKILLS & EXPERTISE

Tools/Languages: Linux, Windows, SQL, Splunk, WireShark, Tcpdump, Suricata, Python, Security Practices: Information Security, Network Security, Vulnerability Assessment, Threat Analysis, Log Analysis, Security Frameworks and Controls

Software Platforms: Google Workspace, Slack, Microsoft Azure, Strengths: Problem-Solving, Collaboration, Attention to Detail, Adaptability, Leadership, Project Management, Critical Thinking CYBERSECURITY PROJECTS

TryHackMe Rooms: Utilized interactive, gamified virtual environment to enhance practical knowledge and hands-on skills:

● Linux Fundamentals and Linux Strength Training - Navigated directories and files, adjusted permissions, analyzed logs, explored common utilities

● Intro to Logs and Log Analysis - Identified log types, located logs, employed regular expressions (RegEx), and utilized command line and CyberChef for effective log analysis

● Wireshark Basics and Wireshark 101 - Gained proficiency in packet dissection, navigation, and filtering techniques; analyzed ARP, ICMP, TCP, DNS, HTTP, and HTTPS traffic for network troubleshooting and security analysis

● Windows Fundamentals and Windows Forensics - Acquired fundamental understanding of Windows, including file systems, user account control (UAC), control panel, system configuration, security, firewall, registry, and FAT/NTFS file systems; developed skills in accessing hives, utilizing registry explorer, and recovering files

● Splunk and Incident Handling with Splunk, - Developed skills in navigating Splunk; conducting incident handling using Splunk; participated in the Boss of the SOC investigation for security analysis PROFESSIONAL EXPERIENCE

Project Coordinator • Iron Mountain, Atlanta, GA 08/2024 - 04/2025

● Proactively identified and mitigated project risks through thorough assessments, contingency planning, and continuous monitoring to ensure smooth project execution.

● Drove projects to completion ahead of deadlines by identifying bottlenecks and optimizing workflows, resulting in earlier completion time to get ahead of the next project that is due

● Coordinated with project managers to understand project scope and systematically log data into Google Sheets, enabling employees to make informed decisions based on client pay structures

● Adapted swiftly to changes in client requirements, including logistics and payments, consistently meeting client needs in a timely and efficient manner

Transportation Coordinator • Veho, Atlanta, GA 06/2022 - 05/2024

● Leveraged creative problem-solving, initiative, and leadership skills to earn three promotions; from Dockworker to Safety Lead, then Supervisor, and ultimately Transportation Coordinator

● Optimized workflows by using a dynamic routing software to adjust routes on the fly based on traffic, weather, and delivery priority and also to reduce turnaround time for shipping containers, demonstrating analytical thinking and efficiency improvements

● Managed task assignments and scheduling with a strong attention to detail, improving team coordination and boosting overall productivity

EDUCATION, CERTIFICATES, & CERTIFICATIONS

Google Cybersecurity Professional Certificate • Merit America, Virtual 05/2025

● Cultivated holistic understanding of cybersecurity’s critical role in organizational security, privacy, and success, including how to systematically identify and mitigate risks, threats, and vulnerabilities

● Gained practical experience with Linux, SQL, Python and utilized SIEM tools, IDS, and network protocol analyzers for proactive threat management

● Developing skills in proactive threat detection and response through completion of dynamic hands-on projects, including: conducting a simulated security audit, responding to a cyber incident, analyzing vulnerable systems, and completing an incident handler’s journal

Business Administration • Tennessee State University, Nashville, TN 05/2020

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