Customer Service Bottle

Bottle Waitress with * years of experience in delivering exceptional

customer service and fostering VIP client loyalty. Skilled in customer

engagement, event planning, and brand development, with a proven

track record of enhancing guest experiences and optimizing inventory

management. Committed to leveraging hospitality training and strong

communication skills to create memorable and tailored VIP experiences.

Alyanna .

Doumbia Employment history

ERT ee Bottle Waitress, Noir Lounge Apr 2019 - Jun 2020

¢ Coordinated with bar staff to ensure timely drink service, resulting in a streamlined

194 Brown PI, Bronx, United workflow and improved customer wait times.

Ret ccmm Ol bry Trained new staff on cocktail preparation, leading to noticeable improvements in

347-***-**** service speed and drink quality.

***********@*******.*** Provided personalized service, actively listening to customer preferences and

enhancing their overall experience.

; Monitored customer feedback and sales trends to refine drink offerings, contributing

Stet to noticeable gains in guest enjoyment and revenue.

elaine ta Sata VIP Bottle Service, Marquee Night May 2021 - Aug 2022

nie o cuba betss Club :

New York Ci

Event Promotio © Delivered exceptional VIP bottle service, enhancing guest experiences and fostering

repeat patronage through personalized attention.

Maintained accurate inventory of premium spirits and champagne, ensuring

Brand Development availability while minimizing waste and maximizing profitability.

Monitored guest preferences and feedback to adapt service strategies, driving marked

ie aA gains in VIP customer loyalty and event bookings.

Curated unique VIP experiences, resulting in a substantial boost in event bookings and

elevated overall guest satisfaction.

VIP Bottle Service, Tao Downtown Nov 2022 - Sep 2024

Night Club

New York City

¢ Delivered exceptional VIP bottle service, enhancing guest experiences and fostering

repeat patronage.

Provided attentive VIP bottle service, creating memorable experiences that encouraged

repeat visits and increased customer loyalty.

Maintained accurate inventory records for premium bottles, preventing shortages and

optimizing stock management for events.

Elevated guest satisfaction by implementing personalized service approaches,

resulting in a marked increase in VIP repeat clientele.

Education

Hudson High School, New York City Sep 2015 - Jun 2019

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