Customer Service Medical Records
Resume:
Hello
I’m Susan Reis
*****.********@*****.***
Skills
**-***, *********** *******, ******** Service, Effective Communication Skills, HIPAA Complaint, ICD-9/CPT Coding, Mail Processing, Medical Ethics and Etiquette, Medical Manager, Medical Records Filing, Medical Terminology, Microsoft Words/XP, Microsoft Word, Excel etc., Pegboard/Bookkeeping, Petty Cash & CoPays, Telephone Etiquette, Typing speed:50+ WPM, Vital Signs: BP Temp and Pulse Rep, Written Communications, Medi-soft, Organization, Baking/Cooking Experience
November 2015 - PRESENT
Wicked Sweets & Sinful Treats, Modesto, CA - Freelance Consultant
● Provided consulting services to various clients across multiple industries. Focused on enhancing operational efficiency and implementing best practices tailored to client needs. Developed and executed strategic plans aimed at business growth and profitability. November 2015 - PRESENT
Wicked Sweets & Sinful Treats, Modesto, CA - Self Employed Baker
● Baked all the goods. Planned and organized baking operations, focusing on quality and customer satisfaction. Managed the packaging and delivery of baked goods, ensuring timely service and presentation. Developed unique recipes that catered to diverse customer preferences.
November 2015 - PRESENT
Wicked Sweets & Sinful Treats, Modesto, CA - Entrepreneur
● Launched and managed a small business venture, overseeing all aspects from concept to execution. Handled marketing, sales, and customer service to build a loyal client base. Continuously assessed market conditions to adapt business strategies accordingly. January 2015 - September 2015
Pizza Hut, Modesto, CA - Cook & Delivery
● Performed various duties including food preparation, cooking, and delivery services. Responsible for opening and closing the store, ensuring cleanliness and adherence to safety standards. Provided excellent customer service during delivery interactions. 2
December 2013 - February 2014
WIS, Modesto, CA - Clerk
● Conducted inventory checks in stores, ensuring accuracy and completeness. Collaborated with team members to maintain stock levels and product availability. Assisted in the organization and management of merchandise.
May 2013 - November 2013
Home Help, Modesto, CA - Home help for Michael Vineyard
● Provided in-home assistance, managing medication schedules and ensuring overall well-being. Monitored health metrics such as vitals and temperature, and assisted with dietary management. Supported daily activities to enhance quality of life. Education
2006 - 2007
Maric College, Stockton, CA - Medical Office Specialist Externship: Dr. Kamali (Internal Medicine)(160 clinical hours) Stockton, CA Awards
Good Attendance (July 2006), CPR Certification, American Heart Association Walk (Sept 2006), HIPAA Certification, Medical Manager Certification
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