Customer Service Rep

SHANTEL REGENEA PALMER

H-EATHFIELD DISTRICT HEATHFIELD P.A MANCHESTER

876-***-**** *************@*****.***

CAREER OBJECTIVE

I am an ambitious, attentive to detail and eager to secure a role that allows me to utilize my data management, organization and time management skills, while contributing to the achievement of your organization’s success.

EXPERIENCE

Work Experience

Glengoffe High School June – August 2017

St. Catherine

Jamaica

Redemption Story International Ministry Oct. 2018 – Jan 2019

Mandeville, Manchester

General Secretary

Clean Green Recycling May 2018- June 2019

Race Coast Road

Mandeville, Manchester

Store Sales Manager

Supreme Chemicals Ltd Dec. 2019-April 2020

Mandeville, Manchester

Sales Promoter

Smart Box April 2020 – Oct 2020

Shop #5 Grove Court, Shopping Centre

Mandeville, Manchester

Cashier

Telephormance August 2020- April 2021

1 Mangrove Way Building 8, Montego Bay

Customer Service Rep

Sutherland Global Sep 2021- March 2025

Kingsland 10, Mandeville

Customer Service Rep

EDUCATION

Stony Hill Heart Eastern TVET Institute 2016-2017

National Council on Technical Vocational and Educational Training (NCTVET)

Level 3 Administrative Assistant

St Mary’s College

2009-2013

Caribbean Examination Council (CXC)

Subjects Grades

English A II

Office Administrative II

Home Economic III

Human and Social Biology II

Information Technology II

SPECIAL ATTRIBUTES

·Communication Skills

·Writing Skills

·Inter-Personal Relationship

SOFTWARE APPLICATION

·Microsoft Word

·Microsoft Excel

CO-CURRICULAR ACTIVITIES & AWARDS

·Cadet group

SPECIAL INTERESTS & HOBBIES

·Reading

·Travelling

·Playing netball

·Counseling

REFERENCES:

Available Upon Request

Heathfield Dis,

Heathfield P.A.

Manchester

Dear Sir/ Madam,

I hereby applying for a job position in your company that best fits my qualification. I am reliable, hardworking and very dedicated individual who always endeavor to do my best in all task. I am also a team player and a very sociable individual. I possess excellent communication skills which can help to enhance the development of quality customer services. I have a wide knowledge of sales, customer services and secretarial work.

I would like to take the opportunity in advance to thank you for considering my application. I would welcome the opportunity to discuss my suitability for this position in person. I sincerely await your response.

Your Sincerely,

Ms. Shantel Palmer

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