Business Development Customer Service
Resume:
Katie Casciato
*********@***.*** 412-***-****
EDUCATION
Duquesne University, Palumbo Donahue School of Business Pittsburgh, PA
Bachelor of Science in Business Administration May 2025
Major: Marketing Minor: n/a
GPA: 3.5, Dean’s List
RELEVANT COURSES
Principals of Microeconomics, Marketing and Business Development, Business and Professional Communication, Statistics, Sales and Revenue, and Calculus
WORK EXPERIENCE
Atria’s/ Juniper Grille Pittsburgh, PA
Takeout, Hostess, Server May 2023 – Present
Deliver exceptional customer service to guests by utilizing active listening skills.
Process credit card and cash payments with efficiency and precision.
Provide a comfortable and meaningful dining experience to our guests.
Sample and Swag Pittsburgh Pittsburgh, PA
Promotor May 2023 –Present
Deliver friendly information with adequate communication skills.
Describe our specials and prizes for the night.
Clarify the promotion accurately and efficiently.
LEADERSHIP
Fundraising and Aesthetics Committee, Miss Duquesne in partnership with Make-A-Wish 2022- Present
Alpha Sigma Tau Sorority
Vice President of Finance 2023 - 2024
ACTIVITIES
European Summer Ambassador June 2023 – Present
Duquesne University Hockey Intern Aug 2021 – Feb 2023
Duquesne University Deans List 2021- 2025
SKILLS
Microsoft Office Suite: Word, Excel, PowerPoint and Access
Mac and Windows Operating Systems
Exceptional Oral and Written Communication Skills
Problem-solving Skills
Social media Operating Systems
References
Jeffrey Bush
General Manager
Juniper Grille
10 Old Clairton Rd.
Pittsburgh, PA 15236
*****@*****.***
Dr. Ronald Dick
Associate Professor Marketing
Duquesne University
600 Forbes Ave.
Pittsburgh, PA 15282
*****@***.***
Maddie Tronoski
Former President
Alpha Sigma Tau
600 Forbes Ave.
Pittsburgh, PA 15282
***********@*****.***
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