Home Care Follow-Up, Data Entry, Inventory Restock, Customer Service

Angelica Guerrero

347-***-**** ********@*****.***

EDUCATION

Bernard M. Baruch College, New York, NY

Bachelor of Arts, Arts Administration & Communication- Cum Laude, May 2018 Honors: Golden Key International Honour Society, September 2017-Present LaGuardia Community College, Long Island City, NY

Associate in Science, Business Administration, December 2012 Reinaldo Sanguino, Inc., Long Island City, NY 10/2012 - Present Studio Assistant

● Create custom-made ceramic furniture and decorative pieces based on customer’s design specifications

● Share the step-by-step process for creating ceramic pieces both virtually and in-person

● Carefully pack ceramics and mail to customers

● Provide proper care for plaster made molds and prepare studio for loading of kilns X-treme Home Care, Bayside, NY 10/2023 - 02/2024

HR/CSR

● Responded to customer issues and concerns effectively and in a timely manner

● Created database of customers’ issues, whether resolved or not for follow-up

● Communicated with several departments to facilitate customer follow-up HANAC Youth Services Astoria, NY 9/2016- 8/2017

Group Leader

● Worked cooperatively with peers, professional staff, and other departments.

● Collaborated other Group Leaders and the Program Director to ensure best practices/program quality.

● Actively participated in all training sessions, designated meetings and special events. Dean Project New York, NY 7/2012-10/2013

Gallery Assistant

● Responsible for preparing exhibit installations and gallery openings.

● Provided assistance to curator(s) pertaining to various elements of exhibitions.

● Represented the gallery administrator in meetings and took necessary notes. SKILLS

● Proficient in Microsoft Office, Google Suite, Apple OS, Canva, HHA Exchange. and beginners Photoshop

● Bilingual in English and Spanish

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