Customer Service Web Developer

DOB: ****

Education/

Certifications

William R. Boone High

School (2016-2020)

High School Diploma

HTML5 Certification (2022)

CSS Certification (2022)

Contact Me:

****************@*****.***

SUMMARY

My name is Nicholas Diaz, I maintain a dynamic

professional demeanor showcasing exceptional

customer service and problem-solving skills. I’m a web builder/ marketer in my free time. Proven track record in analytical thinking and maintaining

inventory, ensuring seamless operations and

positive customer experiences. Attention to detail throughout any project, including walkthroughs to

ensure maximum customer or employer

satisfaction and security measures.

EXPERIENCE

Waiter - Texas Roadhouse(2023 - CURRENT)

Demonstrated excellent customer service skills by promptly dealing with guest interactions.

Efficiently conduct work and meet time requirements daily. Junior Web Developer - LennyDevLLC(2023-CURRENT)

(Strictly contract work).

Assisted in the design of user interface features, site animation, and special effects.

Converted the base web application to a PWA allowing clients and employers to download and manage their data remotely within the app.

Designed web pages to best fit the user’s experience using CSS, HTML, and Tailwind CSS.

Utilized SEO components to effectively target desired consumers and supporters.

Managed time efficiently while prioritizing tasks centered around importance and deadlines.

Locksmith - iLock(2021 - 2023)

Used devices to unlock doors without keys.

Used key cutting machines to duplicate or cut new keys. Offering friendly and efficient service to customers while handling challenging situations.

Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.

Lead projects involving mass order of keys to be cut and labeled along with cylinders to be pinned with a master key system.

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