Development Representative Customer Service

**Raul Ortiz**

Phone: 806-***-****

Email: ****.*.*******@*****.***

https://www.linkedin.com/in/raul-ortiz-13242918a?utm_source=share&utm_campaign=share_via

&utm_content=profile&utm_medium=ios_app

Location: Lubbock, TX

---

**Career Overview**

I am eager to transition into a management position and advance my professional journey. While achieving work-life balance is essential for me, I am fully prepared to arrive early and extend my hours when necessary. My diverse experience in sales and customer relations empowers me to connect with individuals from all backgrounds.

---

**Professional Experience**

**Mears Mazda Volvo**

Lubbock, TX

**Sales Associate - Car/Vehicle Sales**

July 2023 - October 2024

- Delivered exceptional customer support and facilitated a smooth vehicle purchasing process, positively impacting sales performance.

**VXI Global Solutions**

Lubbock, TX

**Sales Representative (LegalZoom)**

December 2022 - July 2023

- Managed inbound inquiries, provided detailed product information, and successfully upsold customized packages suited to client requirements in a SaaS context.

**TrueNorth Steel**

**Welder**

January 2022 - November 2022

- Executed fabrication and welding tasks according to job specifications, while ensuring a clean and organized workshop environment.

**The Pipeline Group**

**Sales Development Representative**

August 2021 - December 2021

- Participated in contract-based third-party sales for various companies, utilizing effective sales techniques.

**Thryv**

**Sales Development Representative**

January 2021 - July 2021

- Oversaw software sales, coordinating appointments for account executives, and ensuring that client needs were aligned with solutions offered, contributing to overall sales targets.

**Aerotek**

**Welder**

December 2019 - December 2020

- Employed FCAW techniques for welding fabricated materials, adhering to strict quality control standards.

**Premier Plant Services**

**Welder**

August 2018 - November 2019

- Specialized in welding a range of structural steel materials, conducting quality inspections on welds, and maintaining a tidy workspace.

**Express Employment Professionals**

**Welder**

May 2018 - August 2018

- Fabricated structural steel components with a focus on quality assurance and shop maintenance.

**Wells Fargo**

**Phone Banker**

October 2013 - August 2017

- Handled 60-80 inbound customer service calls daily, addressing banking inquiries and promoting additional products, showcasing strong customer service expertise.

---

**Education**

**Tulsa Welding School - Tulsa Campus**

Associate of Occupational Studies in Welding Technology 2017 - 2018

**Coronado High School**

High School Diploma

Lubbock, TX

---

**Core Competencies**

- Sales Proficiency (5 years of experience)

- Customer Service Excellence

- Effective Communication

- Computer Literacy

- SaaS & Software Sales Expertise

- Marketing Knowledge

- Welding Skills.

Contact this candidate