Robert L. Rodgers ******************@*****.***
Altamonte Springs, FL. 407-***-****
Manager with over 13 years of experience in diverse roles, excelling in team building, leadership, and inventory management. I have a strong drive for the safety of employees as well as guests. Demonstrates strong work ethic and commitment to improving operations and customer satisfaction. Aiming to leverage extensive expertise to drive success in future endeavors.
Employment history:
2024 - Present
Shift Supervisor
Huey Magoo’s Restaurants LLC at Longwood, Florida, United States
Supervised back of house operations to ensure food quality and accuracy. While striving for exceptional ticket times.
Supervised front of house operations, ensuring seamless daily workflow and customer satisfaction.
Managed inventory trucks and maintained accurate stock levels, preventing shortages. Prepared daily prep sheets, ensuring readiness for service and operational efficiency.
Delegated cleaning tasks, maintaining high cleanliness standards and a safe environment.
Development of store documents, to ensure better efficiency in all aspects of the operation.
Implemented strategies to improve store performance, resulting in measurable operational enhancements.
2014 - Present
Rideshare Driver
Lyft/Uber at Columbus, Ohio, Orlando, FL.
Ensured passenger safety and timely arrivals, enhancing customer satisfaction and retention.
Completed over 5,000 rides with a 4.9-star rating, demonstrating reliability and service quality.
Utilized navigation tools to optimize routes, reducing travel time and fuel consumption.
Maintained vehicle cleanliness and functionality, contributing to a positive rider experience.
Delivered exceptional rideshare service, maintaining high safety standards and customer satisfaction. Optimized routes for efficiency, resulting in increased trips and revenue.
2023 - 2024
Assistant Operations Manager
Dollar Tree Stores at Orlando, Florida, United States
Supervised daily operations, enhancing team efficiency and meeting sales targets with measurable results.
Robert L. Rodgers ******************@*****.***
Altamonte Springs, FL. 407-***-****
Implemented inventory control measures, reducing stock discrepancies and improving accuracy.
Coordinated staff schedules, ensuring optimal coverage and boosting customer satisfaction.
Resolved operational issues promptly, maintaining smooth store functions and customer experience.
2021 - 2023
Reality Team Store Project Coach
Walmart Home Office in Southern Florida
Implemented modernization plans, ensuring quality, timely project completion.
Coordinated with contractors, vendors, and store management to ensure a high quality completion aligning with all set timelines.
Overseen revitalization team to complete daily tasks to attain all set projects and timelines.
2020 - 2022
Lead Electrical Installer
Aqua Comfort Solutions at Longwood, FL.
Installed electrical components and cosmetics for heat pumps, ensuring quality through final inspections.
Improved installation efficiency, reducing errors and increasing customer satisfaction.
Collaborated with team to meet project deadlines, enhancing overall productivity.
Conducted thorough inspections, identifying and resolving issues before testing.
Enhanced product reliability, contributing to the company's reputation for high-quality pool heat pumps.
2016 - 2020
Warehouse Associate
Lennox International at Grove City, Ohio, Orlando, FL.
Operated forklift and Basaloid to efficiently ship orders to Midwest and Canada contractors and stores.
Ensured timely and accurate order fulfillment, enhancing customer satisfaction.
Collaborated with team to streamline shipping processes, reducing order processing time.
Maintained inventory accuracy through precise handling and documentation.
Resolved logistical issues promptly, minimizing delays and improving operational efficiency.
2015 - 2016
Service Technician
Shaffer Entertainment at Columbus, Ohio
Robert L. Rodgers ******************@*****.***
Altamonte Springs, FL. 407-***-****
Ensured optimal functionality of jukeboxes, ATMs, pool tables, dart boards, and arcade machines.
Diagnosed and resolved technical issues, reducing downtime and improving service reliability.
Education:
2009 – 2012
Associates of Applied Science
Computer Electronic Engineering Technology
ITT-Tech Technical Institute
National Technical Honor Society Sectary
Fall quarter student of the quarter
Dean's List
Fall quarter student of the quarter
Implemented tutoring for electronic students
Launched technical fraternity for new electronic students
Graduated with a 3.29 GPA.
1993 - 1995
2-year Rough Carpenter Certification
Carter County Vocational School
Carpentry
Electrical
Masonry
Plumbing
1992 - 1995
West Carter County High School
1999 - 1999
Telecommunication Installation
Butler School of Northern Telecom Installation
2017
Lean Bronze Certificate
Lennox International
2023
10-hour Click Safety
OSHA Safety Training Institute