Healthcare
Resume:
**************@*****.***
Stonehill College, BA,
Professional
Promises, Behavioral Tech Worcester, Ma April23-Jan24
Monitored and Numerated patient population every hour, assisted clients while providing coping mechanisms sustaining recovery techniques, stocking kitchen food/supplies Completed daily activity reports.
Health Drive, Patient Scheduler Framingham, Ma May-22-Dec-22
Assisted Customers Families, Providers, with scheduling appts, communicated messages to Physicians, Facilities, and Patients regarding occupational therapy appointments.
Patient Reg Rep: BMC/St. Vincent’s Worcester, Ma Sep 21-Feb22
Greeted EMRGR Patient Registration legal forms for treatment, while obtaining insurance authorizations utilizing multiple computer programs, creating medical record numbers wristbands, documented and updated medical records valuables, emergency contacts, visitors and valuables while serving as a inform resources for Patients and Families.
Video Repair Tech, Spectrum Cable Worcester, Ma Dec-19-Jan-21 Frontline Representative troubleshoot cable tv outages, utilizing multiple systems verifying activity, diagnostic test utilizing 8 different troubleshooting trees, evaluating multiple systems, scheduled tech visits, processed billing payments and customer difficulties.
Patient Verification Coord, Tufts Medical Boston, Ma Nov-17-Nov-19
Processed Patient Medical demographic information into multiple systems accurately efficiently for medical treatment, billing, uploaded medical record, created numbers for delivery, while processing and collecting deductibles and processing payments.
Benefits Counselor, Mercer Norwood, Ma Sept 15- Aug-17
Educated pre/post retirees on Health plan options, EOB and COB, Timeframes, Deadlines enabling plan enrollment, scanned and copied med list, billing statements into multiple systems and mailed out correspondences while educating members on various State/Federal senior health plan portals and options.
Member Enrollment Rep, ACS Raleigh, NC April 11- Apr-15 Frontline representative, processed and triaged member brand/generic prescription orders, completed member enrollments, communicated insurance companies, pharmacies, and providers verifying medical scripts, dosage, and quantities.
OMEGA: Male Residential Group Home Raleigh, NC Jan-10- Feb -12
Supervised Residential Group Home teenage boys w/ daily living and social recreational skills, implementing behavioral modification techniques and daily living skills. Accompanied residents w medical appointments and weekly home visits. Completed shift notes providing issues, updates and client concerns.
Observed and monitored mentally developed Patients within a secured Residential facility, assisted with daily activities, meals, and hygiene assistance
Computer Programs
TriZetto, Davinci, MMIS, Met Host, HealthCare. Gov, EPIC, Salesforce, Microsoft Word, 50WPM.
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