Customer Service Representative
Resume:
Layla Terry
*************@*****.***
Professional Summary
Flexible customer service representative who excels in a fast-paced environment looking for a position with growth opportunities.
Walmart, Online order Associate, Arlington, TX
01/ - 04/2024
Prepared digital pick-up orders
Ensured items were sorted for the freezers, coolers or shelves.
Greeted customers verified the order and dispensed orders to customers.
Wingstop, Cashier, Mansfield, TX
09/2023 – 01/2024
Greeted customers, provided friendly guest service.
Took orders at counter, call in/pickup orders and assisted customers with pickups.
Promptly and empathetically handled guest concerns and complaints.
Maintained high standards of customer service during high-volume, fast-paced operations.
Assembled food orders while maintaining appropriate portion control.
Followed food safety procedures according to company policies and health and sanitation regulations.
Reported to each shift on time and ready to work.
Lion and Hut Kennels, After Whelping Assistant, Ferris, TX
5/2024 – 7/2024
Provided a clean place for the mom to nurse her pups and changed the bedding often.
Maintained the warmth of the whelping box temperature, at around 85 degrees Fahrenheit.
Maintained scheduled feeding plans and nutritional scheduled every 2-4 hours as prescribed for the new puppies.
Assist with the weaning process by introducing solid food three weeks after birth.
Prepared the prescribed recipe for their food and fed the puppies.
Dog Sitter, Arlington, TX
Feed and entertain the dog
Walk dog for exercise and companionship
Ensured communication with pet owners to understand their concerns.
Use training techniques to improve pet behavior
Education
Mansfield High School - Graduate
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