Shamarra Hackett
Orlando, Florida *****
407-***-**** ***************@*****.***
OBJECTIVE
I am capable of handling multiple tasks on a daily basis. I use a creative approach to solve problems. I am very dependable. I am always energetic and eager to learn new skills. I am pretty flexible. I work very hard. I am very honest.
SUMMARY OF QUALIFICATIONS
● Active listener
● Communication
● Customer Service Skills
● Interpersonal Skills
● Leadership Skills
● Management Skills
● Problem Solving Skills
● Time Management
● Computer Skills
RELEVANT EXPERIENCE
Serena Inn, 9400 US Hgwy 192 Clermont, Florida 34714 October 2016 - July 2020 Housekeeping/Laundry
● Greet customers
● Clean Rooms
● Give what customer may need
● Clean all laundry
AT&T, Miami May 2014 - June 2015
Customer Service
● Take customers order
● Help customers with their bills
● Assist customers moving
● Upgrade their phone service
Verizon, New York June 1992 - July 2014
Customer Service
● Assistant Manager
● Help Customers with service
● Assist other Customer Service Representatives
● Hold meetings
EDUCATION AND TRAINING
University of Phoenix, Online August 2022
Bachelors Degree