ERIC CUNNINGHAM
Personal Info
Phone:
Email:
************@*****.***
Address:
Green, KY 42104
Education
Western Kentucky
University
Bachelor of Science,
General Studies, Emphasis
Mathematics, May. 2001
Key Skills
Leadership and team
development
Strategic planning and
execution
Budget management and
financial analysis
Customer relationship
management
Problem-solving and
adaptability
Effective communication
and negotiation
Objective
Dynamic and results-driven management professional with extensive experience in operations, team leadership, and customer relations. Adept at driving efficiency, building high-performing teams, and delivering exceptional service. Seeking to leverage these skills to contribute to organizational success.
Employment History
Branch Manager, Terminix
January 2023 – Present
• Oversee branch operations, ensuring seamless service delivery and operations
• Recruit, train, and manage a team of technicians
• Monitor and control branch budgets and profit and loss statements to exceed financial targets
• Cultivate strong client relationships, resulting in increased customer satisfaction and retention
Account Executive, Kimball Midwest
March 2022 – January 2023
• Generate and grow new business by successfully executing the sales process
• Research potential customers and prospects in assigned sales territory and present Kimball Midwest's advantages
• Build strong customer relationships and close sales
• Conduct competitive market analysis and other sales-related research
Merchandise Control Manager, Aramark Uniform Services Oct. 2011 – March 2022
• Hired, trained, and coached all stockroom staff to ensure proper standards were followed
• Controlled weekly, monthly, and annual budget for the Bowling Green Market Center and source merchandise outside the available product
• Coordinated all merchandise order activity with Supply Chain department and the Distribution Centers
• Coordinated with the Sales & Service teams to ensure all customer needs are met Increased stock room efficiency of the Used Fill Ratio from mid-30% to the mid 40% range