System Administrator Windows Server

* ********** **, *** **, ALBANY, US, ***** • ***************@*****.*** • 518-***-****

EBENEZER WOEDEM MALORKU

System Administrator

PROFESSIONAL SUMMARY

Results-driven System Administrator with over 5 years of experience in managing and maintaining diverse IT systems and networks. Proficient in Windows Server, Linux, and macOS environments, with expertise in cloud technologies, system security, and virtualization. Adept at troubleshooting, project management, and system reliability, strongly committed to optimizing IT operations and enhancing organizational efficiency.

SKILLS

System Administration, Active Directory, Group Policy, Vulnerability & Patch Management, Network Monitoring, WSUS, Azure, AWS, VMware ESXi, Hyper-V, Windows Server, SCCM, TCP/IP, DNS, DHCP, VPN, ServiceNow, SQL Server, PowerShell, Linux, macOS, IT Compliance, Disaster Recovery.

EMPLOYMENT HISTORY

IT SPECIALISTMay 2025 - Present

Glenmont Job CorpsAlbany

Provided technical support to over 200 students and staff, resolving hardware, software, and network issues to ensure smooth day-to-day operations.

Managed and maintained IT infrastructure, including servers, workstations, printers, and networking equipment across the campus.

Supported the setup and troubleshooting of educational technology tools and platforms used in vocational training programs.

Implemented cybersecurity practices to safeguard sensitive data and ensure compliance with federal and Job Corps IT policies.

Collaborated with national IT teams and vendors to coordinate system updates, escalate issues, and improve overall technology performance.

Installed and configured routers, wireless access points, and VLANs to support segmented network access for staff, students, and guests.

Provided technical training and documentation to end users and staff on proper usage of applications, operating systems, and secure IT practices.

CAREER BREAKMay 2024 - Apr 2025

School

Took a career break to return to school.

SYSTEMS ADMINISTRATORApr 2023 - May 2024

NYSEFCAlbany, NY

Optimized Active Directory infrastructure by implementing and refining Group Policy Objects (GPOs), significantly enhancing domain security and reducing unauthorized access incidents.

Administered and maintained DHCP, DNS, IIS, and WSUS, increasing patch compliance and improving network uptime and service reliability.

Designed and deployed scalable Windows Server environments, ensuring high availability, load balancing, and optimal performance across core services.

Implemented comprehensive server backup and disaster recovery strategies using tools like Windows Server Backup and Veeam, ensuring rapid data recovery and business continuity.

Conducted regular vulnerability assessments using tools like CrowStrike and ManageEngine, applying critical patches and remediating security risks proactively.

SERVICE DESK ANALYST / JR SYS ADMINAug 2021 - Apr 2023

Infinite Computer SolutionRemote

Administered and monitored mixed-environment systems, including Windows Server, Linux, and macOS, ensuring minimal downtime and optimal performance.

Led initiatives to upgrade legacy systems and migrate on-premises applications to cloud environments such as Microsoft Azure.

Collaborated with cross-functional teams to design and implement scalable IT infrastructure solutions.

Streamlined incident and request management processes using ServiceNow, achieving an improvement in ticket resolution times and enhancing user satisfaction.

Automated repetitive administrative tasks using PowerShell scripts, saving 10 hours per week and reducing errors.

Configured and maintained virtualized environments using VMware ESXi and Hyper-V, optimizing resource utilization.

Conducted user training sessions on software and systems, ensuring high levels of user satisfaction and adoption.

EDUCATION

ASSOCIATE DEGREE IN COMPUTER INFORMATION SYSTEMS

Hudson Valley Community CollegeTroy, NY

CERTIFICATIONS

MICROSOFT AZURE ADMINISTRATOR CERTIFICATION (AZ 104)

ACTIVE DIRECTORY ADMINISTRATOR CERTIFICATION

POWERSHELL 7 CERTIFICATION

SYSTEM ADMINISTRATOR CERTIFICATION

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