MICHELLE MERINO
**** ***** ****** #* * Miami Beach, FL 33141
Ph: 978-***-**** ǀ E mail: *********@**.***
Professional Profile
Dedicated and enthusiastic hospitality professional with extensive experience in fine dining and high end service. Passionate about delivering exceptional guest experiences, building lasting relationships, and contributing to a dynamic team. Skilled in multitasking, team leadership, and maintaining composure under pressure in fast paced environments.
Key Skills & Qualifications
• Deep passion for food, wine, and hospitality
• Strong knowledge of service etiquette and fine dining standards
• Exceptional guest relationship building and retention
• Ability to multitask and excel under pressure
• Experienced in training, scheduling, inventory management, and team building
Professional Experience
Prime 54 at Fontainebleau ǀ Miami Beach, FL
Server ǀ 2022 – Present
• Provide top tier service in a high volume, upscale dining environment.
• Develop guest rapport, ensuring a memorable dining experience.
• Collaborate with kitchen and bar staff to maintain seamless service. Chef Stef’s Kitchen ǀ Miami, FL
Server/Kitchen/Bar ǀ 2020 – Present
• Perform dual roles in both front of house and back of house operations.
• Assist in menu execution, beverage service, and guest relations. Red Sobe ǀ Miami Beach, FL
Server ǀ 2019 – 2022
• Delivered exceptional dining experiences in a trendy, high energy setting.
• Handled large parties and VIP guests with professionalism and efficiency. Boston Harbor Hotel ǀ Boston, MA
Server ǀ 2018 – 2019
• Provided refined service in a luxury hotel setting.
• Demonstrated expert knowledge of wine pairings and gourmet cuisine. Deuxave ǀ Boston, MA
Server ǀ 2016 – 2018
• Maintained high standards of service in an award winning fine dining restaurant.
L’Espalier ǀ Boston, MA
Server ǀ 2014 – 2016
• Delivered impeccable service in one of Boston’s premier fine dining establishments.
The Capital Grille ǀ Burlington, MA
Server ǀ 2011 – 2014
L’Andana ǀ Burlington, MA
Server/Captain ǀ 2008 – 2011
Joppa Fine Foods ǀ Newburyport, MA
Assistant Manager ǀ 2004 – 2007
Williams Sonoma Inc. ǀ Westport, CT; Boston & Peabody, MA Assistant Manager ǀ 1999 – 2000 & 2001 – 2003
Education
University of Massachusetts ǀ Amherst, MA (1987 – 1991) Blaine Beauty Career School ǀ Lowell, MA (2003 – 2004) Certifications
• Responsible Vendors Florida Food Handling
• Responsible Vendors Alcohol Florid