Security Supervisor
Resume:
CONTACT
**********@*****.***
BENEDICT WAMALWA KHISA
SUMMARY
A dedicated and results-oriented security
professional with over 15 years of experience in
security supervision, team leadership, and crisis
management. Proven track record in reducing
security breaches, optimizing operations, and
implementing innovative security protocols. Skilled in leading high-performing teams, managing large-
scale security operations, and developing
proactive solutions to complex security challenges. Adept at enhancing communication, improving
response times, and streamlining processes to
increase overall safety and operational efficiency. Passionate about creating secure environments
and ensuring the protection of people, assets, and property. Ready to contribute expertise and drive
measurable results in a dynamic and fast-paced
setting.
Hard Skills:
- Security Management and Planning
- CCTV Surveillance and Operation
- Traffic Control and Crowd Management
- Incident Reporting and Analysis
- Emergency Response and Crisis Management
- Microsoft Office Suite (Word, Excel, PowerPoint) Soft Skills:
- Leadership and Team Management
- Effective Communication
- Problem-Solving and Critical Thinking
- Time Management and Multitasking
- Adaptability and Flexibility
SKILLS
- Crime Prevention and Public Safety
- Technology in Security
- Emergency Management
- Community Outreach and Volunteering
INTERESTS
Fluent in English and Swahili [Spoken and written] LANGUAGE
- Bob Moore
Team Leader, Toyota Kenya,
UN/NGO and Diplomatic Sales,
Tel: 072*******,
Email: ***.*****@***********.***
- Peris Oloo
Human Resource Manager
REFERENCE
- 1976-1982
Mabanga Primary School
Certificate in Primary Education (CPE)
- 1983-1986
O' Level, Division Two
- 2013-2015
Diploma in Security Management
Kenya Institute of Criminology and Criminal Justice (KICJ)
- 2016-2019
Bachelor's in Criminology and Criminal Justice
University of Nairobi (Second Class Upper Division) EDUCATION
- Firefighting and Prevention (KICJ)
- Crime Scene Management (KICJ)
- Report Writing and Public Relations (KICJ)
- Customer Care (KICJ)
- Microsoft Office (Word, Excel, PowerPoint, Internet)
- CCTV Operation and Surveillance
CERTIFICATION
Village Market Mall and Shopping Complex
Security Supervisor
- Supervised a team of 30 security personnel, ensuring smooth and efficient operations during shifts, improving team productivity by 20%.
- Managed traffic flow for over 500 vehicles and 3,000 pedestrians daily, optimizing the mall's parking system and reducing congestion by 15%.
- Conducted patrols of the premises, identifying and resolving over 150 potential security threats, ensuring safety for all mall visitors and tenants.
- Collaborated with law enforcement and emergency services, improving response times during incidents by 25%.
- Generated and submitted detailed reports on security incidents, incidents handled, and operational issues, ensuring timely communication with management and other departments.
- Trained 20 new recruits, enhancing team performance and readiness to handle emergency situations with a 95% success rate during simulated drills.
- Managed the CCTV monitoring operations, overseeing 50 cameras and conducting real-time analysis to identify suspicious activities and prevent potential security breaches.
- Coordinated security drills and exercises, increasing team readiness and decreasing response time to security threats by 30%. 2012- - 2021
Village Market Mall and Shopping Complex
CCTV Operator / Security Guard
- Operated CCTV surveillance equipment to monitor activities, ensuring the safety and security of over 3000 daily visitors.
- Identified and reported 100 incidents of suspicious activities, contributing to a 40% reduction in theft and vandalism incidents within the premises.
- Conducted 24-hour surveillance of public areas, increasing detection of unauthorized access attempts by 35%.
- Generated daily reports on security incidents, escalated key issues, and collaborated with on-ground security teams to address threats 2008- - 2011
EXPERIENCE
Village Market, Tel: 072*******,
Email: *****@*************-*****.***
- Simon Okoth
Security Manager
Village Market
Tel: 072*******,
Email: **********@*************-*****.***
effectively.
- Monitored traffic and directed security personnel in vehicle movement and parking, improving traffic flow efficiency.
- Assisted in crowd control during major events, reducing the potential for disturbances and ensuring smooth event operations. Eveready Security
Security Guard Supervisor
- Led a team of 15 security guards, ensuring the enforcement of security protocols across multiple client sites, resulting in a 25% reduction in security breaches.
- Scheduled guard rotations and assignments, ensuring maximum coverage and efficiency of operations across shifts.
- Trained and mentored junior staff on security procedures, fostering a 90% retention rate in the security team.
- Monitored and reported on daily security operations, including patrolling and incident responses, helping improve security measures.
- Ensured the prompt communication of incidents to management, contributing to a 40% faster resolution time.
2004- - 2008
Notable Projects
- Led the implementation of a comprehensive security protocol at Village Market Mall, enhancing overall safety measures.
- Spearheaded a project to upgrade and optimize CCTV systems, resulting in a 50% increase in monitoring efficiency.
- Orchestrated the development and deployment of a new emergency evacuation plan, improving response times during drills by 20%.
- Managed a traffic management initiative that streamlined vehicle and pedestrian movement, reducing congestion by 15%.
- Coordinated a crime prevention awareness program aimed at educating over 1,000 individuals in the local community.
- Supervised the installation of advanced access control systems across Village Market Mall, enhancing security.
- Executed a comprehensive security personnel training program, increasing team efficiency and readiness by 30%.
- Directed a public relations and customer care initiative to improve communication between security staff and mall visitors.
PROJECTS
- Reduced security breaches by 40% within the first year of supervising at Village Market Mall.
- Increased team productivity by 20% through efficient scheduling and management.
- Trained and developed a security team with a 95% success rate in emergency drills.
- Improved traffic flow, reducing congestion by 15% during peak hours.
- Enhanced CCTV monitoring capacity by 50%, increasing overall security coverage.
- Implemented a security personnel training program that achieved a 90% retention rate.
- Reduced emergency response time by 25% through improved coordination with local law enforcement.
- Developed a crime prevention awareness program that reached over 1,000 community members.
- Managed and executed multiple successful safety drills, improving team response time by 30%.
ACHIEVEMENTS & AWARDS
- Community Safety Programs: Actively participated in community awareness programs focused on crime prevention and public safety.
- Emergency Response Volunteering: Assisted in local emergency response teams, offering first aid and crowd control during community events.
- Volunteer in local community crime prevention initiatives
- Enthusiast of technology innovations in security VOLUNTEER EXPERIENCE
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