JESSICA HIGGS
615-***-**** *************@******.*** Murfreesboro, TN 37130
Talented professional with business administration experience and a passion for visual merchandising. Proven ability to create attractive displays that increase customer engagement and sales. Demonstrated success in leading successful merchandise promotions and campaigns that increased store traffic and revenue. professional summary
skills
• Outside Sales • Sales campaigns
• Residential Sales • Supporting sales staff
experience
OUTSIDE SALES
Carter Lumber, Nashville, Tennessee
Apr 2018 - Apr 2024
Ensured compliance with relevant
policies and regulations related to
outside sales operations.
•
Implemented process improvements
that increased efficiency and
effectiveness of outside sales
operations.
•
Collaborated with cross-functional
teams on special projects related to
sales goals.
•
Managed communication between
internal teams such as sales,
purchasing, accounting, related to stock
availability status.
•
Worked closely with sales team to
understand customer needs and
develop solutions that exceeded
expectations.
•
Provided support to outside sales
representatives during high volume
•
ANIMAL TECHNICIAN
periods or when needed for special
projects.
RESTAURANT MANAGER
Samurai Steak and Sushi, Bowling Green,
Kentucky
May 2010 - Jan 2018
Performed daily inspections of the
facility to ensure cleanliness standards
were met.
•
Maintained a high level of customer
service by addressing patron complaints
promptly and professionally.
•
Cultivated positive relationships with
customers through excellent hospitality
services.
•
Circulated throughout restaurant
facilities and kitchen areas to monitor
and maintain food quality and service
standards.
•
Ensured compliance with all applicable
federal, state, local laws and regulations
regarding food safety, sanitation and
labor practices.
•
Investigated and resolved complaints
regarding food quality and service.
•
Performed some food preparation and
service tasks, such as cooking, clearing
tables, and serving food and drinks
when necessary.
•
Monitored food preparation and
presentation to enforce adherence to
portion sizes and quality standards.
•
Kept accurate records in compliance
with sanitation and food service
requirements.
•
Cooked food by tasting and smelling it
to ensure palatability and flavor
conformity.
•
Created specialty dishes and developed
recipes to be used in dining facilities.
•
References available upon request
references
volunteer experience
Feb 2016 - Nov 2017 ANIMAL SHELTER VOLUNTEER SPCA, Bowling Green, Kentucky
• Fed and watered animals with appropriate schedules and feeding procedures. Maintained high standards of cleanliness in order to ensure health and safety of all animals.
•
Developed a deep understanding of animal behavior through observing interactions between animals and people.
•
• Cleaned cat cages by washing food and water dishes, linens and bedding. Assisted prospective owners with selecting animals for adoption, based on temperament, breed and age of animal.
•
Assisted in providing basic medical care such as administering medication, cleaning wounds, and bandaging injuries.
•
Managed inventory of food, supplies, toys, bedding, litter boxes for all animals in the facility.
•
• Vaccinated animals and administered medications orally and intravenously. Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles.
•
Mixed food, liquid formulas, medications, and food supplements accorded to instructions, prescriptions, and knowledge of animal species.
•
• Facilitated breeding, birthing, shipping and rearrangement of exhibits.