Customer Service Data Entry
Resume:
Bryson Hundley
*******@*****.***
Customer service professional with 10 years of experience with inbound assistance, sales data entry. Great listening and problem solving skills. Employment History
Spectrum
St. Louis, MO
Inbound Sales Rep
July 8th 2022 – Present
Express Scripts
St. Louis, MO
Patient Care Associate
Oct 11, 2021 – June 3rd 2022
Assisted Insurance patients with prescription orders and billing. Assisted with claim and prior authorization processing
Royal Canin (Aerotek)
Clayton, MO
Customer Service Rep
April 12 2021-Aug 27 2021
• Serviced Vet Clinics for pet food orders and returns. Equifax
Earth City, MO
Universal Rep
Jan 7 2019 – March 2021
● I assist the employees of multiple companies with obtaining documents subscribed by Tax Form Management, The Work Number, Tax Credit Incentives and Paperless Pay services. Convergys (Now Conentix)
Hazelwood, MO
Customer care rep
July 25 2018 - November 23 2018
● Assisted Starbucks workers by troubleshooting the store's equipment (80-100 calls per day) Magellan Health Care, Maryland Heights, MO April 2017-June 2018 Customer Care Associate (Inbound)
● Assisted providers and members with claim details and inquiries regarding mental health benefits
● Provided general specialist and employee assistance
● Performed data entry to correct claims and present adjustments as needed
● 50 to 100 calls per day
Expert Global Solutions, Joplin, MO November 2012 – June 2016 Customer Service Representative (Inbound/Outbound)
● Assisted callers with questions regarding products and general information
● Scheduled appointments and payments
● 30-35 calls per day
Teleperformance, Joplin, MO October 2011 – October 2012 United Health Care Customer Service Representative (Inbound/Outbound)
● Assisted callers with questions regarding products and general information
● Scheduled appointments and payments
● 30-35 calls per day
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