Deanna L. (Shuck) Christy
**** ***** ****** ** ******: 763-***-****
Andover, Minnesota 55304 Email: ************@*****.***
Service minded organizational representative who successfully combines quality customer services with a personalized approach and is adept at building client satisfaction and repeat business. Work ethic style is best described as high integrity and high collaboration with a pragmatic business approach to serving the best interests of both the organization and the customer. Notable successes and strengths:
Capabilities that Drive Tangible Outcomes
• Customer Services through Relationship
• Creating Satisfied Repeat Customers
• Finding Mutually Successful Outcomes
• Building Team Skills in Others
•Thinking Strategically
•Building New Relationships
•Effective Communications
•Leading Co-Workers to Success
A Career of Service to Others
Water Specialties Co. –Charlotte, North Carolina Dec 2022-Sept.2023
Sales Account Manager
Backflow Preventer Specialist
Soderholm and Associates – Ramsey, Minnesota March 2014 – 2022
Sales Account Manager
Soderholm and Associates is a manufacturer’s representative working in the plumbing, HVAC and water treatment industry. I represented three manufacturers providing customer relations through assistance with sales, product support, delivery and troubleshooting. Accountable as a member of the customer service team to participate in the planning, implementation of strategies and programming that assure high quality client satisfaction while achieving short and long-term operational goals and objectives for the organization.
Provided personalized customer education by discovering what motivates the customer in order to meet customer needs and exceed expectations in order to ensure client satisfaction with their purchases and generating significant repeat purchases.
Truck Writers Insurance - Blaine, Minnesota 2011 – 2013
Account Representative
Truck Writers provides commercial insurance to the transportation industry. In my role I was a licensed Commercial Insurance Representative providing personalized customer service. And support to other agents.
Anoka-Hennepin School District #11 – Anoka, Minnesota
2009 – 2011
Para Educator
I provided supportive services to students with special needs in order to support the teacher and education of all students.
In Home Day Care Provider – Andover, Minnesota
1999 – 2009
Care Provider/Parent
I provided child care services for family and friends, and was a stay at home parent.
All Pets Animal Hospital – Columbia Heights, Minnesota
1994 – 1999
Education
A.A. & A.A.S. Degrees
Medical Institute of Minnesota 1997
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