Christina
Cespedes
Miami, Fl **032
************@*****.***
Dedicated and motivated student with a proven track record of effective management in the food service industry. Seeking to leverage strong organizational and customer service skills to excel in the hospitality industry. EXPERIENCE
Papa Johns, Country Walk— Shift Leader
AUGUST 2020 - PRESENT
- Successfully managed daily operations of the restaurant, ensuring smooth workflow and customer satisfaction.
- Demonstrated leadership by training and supervising staff, resulting in improved efficiency and teamwork.
- Strong communication skills to handle customer inquiries, resolve complaints, and maintain positive relationships.
Twin Peaks, Doral — Hostess
February 2024 - April 2024
-Greeting and seating guests, and managing the seating rotation to ensure efficient use of tables
-Handle inquiries from guests regarding reservations, menu items, wait times, and other restaurant-related questions.
- Managing reservations and waitlist
-Maintaining the lobby
EDUCATION
Miami Dade College, Kendall — AA
August 2022 - Present
Miami Southridge Senior High, Miami —Highschool
Diploma
August 2018 - June 2022
.
SKILLS
- Experienced in food
preparation techniques,
maintaining quality standards
and adherence to recipes.
- Strong management skills,
including scheduling, inventory
management, and team
leadership.
-Proficient in cleaning and
sanitation procedures to ensure
compliance with health and
safety regulations.
- Excellent phone etiquette
and customer service abilities,
providing friendly and
professional assistance.
LANGUAGES
English
Intermediate Spanish