Kasey Alexander
The Hardest Worker
Bullhead City, AZ 86442
*****************@*****.***
Professional Summary
Always striving to be the best. And love learning new things. Very hard working and dependable. Very good under pressure and been in customer service for years. Authorized to work in the US for any employer
Work Experience
Health Advocate
Humana - Work at Home-Bullhead City, AZ
June 2025 to Present
customer service rep
data entry
use of crm and ms office software
assist members with there medicare plan and questions Dunkin Donuts Crew Member
Dunkin Baskin Robbins-Bullhead City, AZ
May 2025 to Present
food prep
customer service
cook
clean
stock
FC Associate I, L1
Amazon Warehouse-Charlotte, NC
June 2023 to April 2025
• Picking orders: Picking items from shelves and packing them for shipment according to customer orders
• Using technology: Scanning bar codes on products and following prompts on screens
• Quality control: Ensuring that products meet quality requirements Customer Service Representative
AMA Consulting Group, LLC-Charlotte, NC
June 2022 to March 2024
Assist caller with different steps of there applications Troubleshooting
Application updates
Data entry
Excel word
Prepared Foods Associate 2
Sam's Club-Mooresville, NC
June 2021 to August 2022
Cleaning stocking inventory customer service food prep light management hms cold food prep BOH Team Member
HomeGoods-Indian Land, SC
March 2020 to August 2021
PROCESS AND UNLOAD TRUCK. LIGHT CLEANING
Machine Operator
Printful-Charlotte, NC
April 2020 to February 2021
Machine maintenance
Printing miscellaneous items
Stocking
shipping
Machine Operator/Assembler
Shutterfly-Fort Mill, SC
February 2020 to March 2020
Assembly
Set up
Maintenance
Shipping
Service Representative
Taco Bell-Indian Land, SC
December 2019 to February 2020
cashier prep clean customer service sales team lead MST
OnStar Call Center-Charlotte, NC
February 2019 to December 2019
Answer calls route calls customer service process payments multi tasking account management Customer Service Representative
FUNTASTICKS FAMILY FUN PARK-Pineville, NC
January 2019 to February 2019
Rides operator
cashier
customer service rep
light cleaning
Compliance Officer
Allied Financial-Monroe, NC
December 2018 to January 2019
Inform debtors of debt. And let them know to call legal department to settle debt so a case won’t be filed Customer Service Representative
Planet Fitness-Pineville, NC
March 2017 to December 2018
Light cleaning signing up customers sales greeter checking in Flow Team Member
Home goods/Marshalls-Charlotte, NC
September 2017 to April 2018
Stock processor truck unloader clean up line prep
Tanning Consultant
Ultra Tan-Charlotte, NC
February 2018 to February 2018
clean and sanitize bed cashier and process orders
Lead Cashier
Circle K Gas Station-Charlotte, NC
October 2016 to October 2017
Stock put in truck orders cashier customer service good prep clean up trash duty Crew Trainer
McDonald's-Charlotte, NC
October 2012 to September 2017
crew trainer cashier customer service prep
Flow Team Member
Target-Charlotte, NC
September 2016 to December 2016
stock specific areas prep clean unload truck
Cashier
Taco Bell-Charlotte, NC
October 2015 to October 2016
prep cashier customer service
Cashier
Panera Bread-Charlotte, NC
October 2014 to October 2015
clean prep cashier customer service
Manager
Magic Touch Cleaners-Matthews, NC
February 2002 to April 2013
cashier customer service stock prep clean security theft prevention data entry Security Guard
Thorpe Enterprises-Charlotte, NC
April 2012 to September 2012
post duty surveillance data entry
investigations officer
Carrowinds-Fort Mill, SC
May 2012 to August 2012
security patrol duty bag check over night cctv surveilance Education
GED
Skills
• CCTV
• Organizational skills
• Loss Prevention
• Quality Assurance
• Security
• Conflict Management
• Cash Handling
• Communication skills
• Upselling
• Complaint handling
• Store Management Experience
• Phone etiquette
• Negotiation
• Inventory Control
• Retail sales
• Merchandising
• Conflict management
• Customer service
• Packaging
• Customer Support
• Bilingual
• Customer Service
• Quality assurance
• Technical support
• Computer skills
• Account Management
• Customer Care
• Sales
• Leadership
• Law Enforcement
• Writing skills
• Salesforce
• Manufacturing
• Assembly
• English
• Data entry
• Machining
• Spanish
• Troubleshooting
• Cash handling
• Surveillance
• CSR
• Account management
• Cash register
• Call Center
Additional Information
Bilingual-Spanish