It Support Web Developer
Resume:
Michael Rodriguez
*******.***********@*.********.***
Professional Summary
Motivated entry-level professional with expertise in IT support, system troubleshooting, and web development. Equipped with an Associate of Applied Science in Web Programming and hands-on experience in system maintenance and repair. Proven ability to ensure system reliability and contribute effectively to team goals. Education
Associate of Applied Science in Web Programming
Austin Community College, Austin, TX
Graduated: December 2024
Web Developer Specialist Certification
Austin Community College, Austin, TX
Completed: 2024
Skills
• Technical Expertise: System troubleshooting, preventive maintenance, hardware repair.
• Programming: HTML, CSS, JavaScript, Python, SQL.
• Tools & Platforms: GitHub, Visual Studio Code, MySQL.
• Operating Systems: Windows, Linux, MacOS.
• Soft Skills: Critical thinking, problem-solving, teamwork. Experience
Machine Operator I
Flextronics, Austin, TX
February 2025 – Present
• Conducted regular inspections and minor repairs to uphold production efficiency.
• Documented machine issues and repair requests using SAMMS ticketing system.
• Followed safety protocols and quality standards.
• Collaborated with team members and supervisors to meet production goals. IT Support Intern
Housing Authority City of Austin (HACA), Austin, TX June 2023 – December 2023
• Troubleshot hardware/software issues, improving operational efficiency.
• Updated responsive websites, enhancing user experience. Retail Sales Associate
Michael’s, Austin, TX
August 2024 – December 2024
• Assisted customers with product selection and ensured in-stock optimization.
• Supported inventory optimization and implemented planograms. Production Associate
Wondercide, Austin, TX
January 2024 – August 2024
• Managed inventory and ensured quality control, produced over 3,000 units daily.
• Operated and troubleshoot manufacturing equipment to maintain efficient.
• Ensured all products met stringent client specifications. Production Associate
Tesla Gigafactory, Austin, TX
October 2022 – April 2023
• Conducted quality assurance for Model Y vehicles nightly.
• Ensured compliance with quality and safety standards. Warehouse Associate
Target, Austin, TX
July 2022 – October 2022
• Executed sorting and shipment processes, adhering to safety protocols and quality standards.
• Operated warehouse machinery to maintain a well-organized and efficient environment.
Pawn Broker
Cash America, Austin, TX
October 2019 – May 2020
• Delivered excellent customer service, achieving monthly profit goals.
• Managed inventory and pricing to meet customer demands and company goals. Certifications
• Web Developer Specialist Certification
• CompTIA A+ (In Progress)
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