Registered Nurse Nursing Care

JUDY L. ZEPERNICK-HEATH

**** ****** **.

Norton, Ohio 44203

E-mail: *******@***.**.***

Cell Phone: 330-***-****

Objective: To obtain a fully remote-only IT position that allows for growth and advancement.

Education: EpicCare Ambulatory Certification 2023

Bachelor of Science in Nursing: 2012

Kent State University, Kent, OH 44242

Registered Nurse, State of Ohio, December 2012 – RN.387898

Bachelor of Business Administration, 1993

Major: Computer Science within Business

Kent State University, Kent, OH 44242

Work 10/16-present. University Hospitals. Shaker Heights, Ohio.

Experience: IT Clinical Quality Analyst. This position has a significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow. Pull data to analyze and validate meaningful use objectives against vendor reports. Participate in unit and integration testing activities of software to ensure that design objectives are met. Development of testing scripts. Utilize and maintain appropriate change control procedures and standards. Perform on-call duties as needed. Use of Allscripts Touchworks EHR, AAP, EXCEL, and ACCESS.

05/16 – 10/16. Heartland Behavioral Healthcare. Massillon, Ohio.

Psychiatric/MR Nurse. Developed and implemented professional nursing care for assigned patients. Delegated nursing care tasks and activities to nursing assistants on the unit. Made assignments for LPNs and TPWs.

1/5/15 – 4/22/16. FirstMerit Bank. Akron, Ohio.

Systems Specialist II. Operations/Production Control. Monitored and maintained online systems and batch processing for the production mainframe and NOC environment. Performed corrective action upon abnormal job terminations. Use of CA7/CA11. Assisted in change management duties.

6/1/14/- 10/15/14. Summa Barberton Hospital. Barberton, Ohio.

Psychiatric Nurse /4 North. Developed and implemented professional nursing care for assigned patients. Delegated nursing care tasks and activities to nursing assistants on the unit.

5/13/13- 6/1/14. Summa Wadsworth-Rittman Hospital. Wadsworth, Ohio.

Registered Nurse/Medsurg Unit. Assessed, developed, implemented, and evaluated patient care. Communicated clearly with patients, families, and nursing staff to achieve healthcare goals.

2/25/13- 5/10/13. Heartland Behavioral Healthcare. Massillon, Ohio.

Psychiatric/MR Nurse. Developed and implemented professional nursing care for assigned patients. Appropriately delegated nursing care tasks and activities to LPNs and TPWs on the unit.

11/06-8/10. Progressive Insurance Company. Mayfield Village, Ohio.

Sr. Production Control Analyst. Monitored and maintained online systems and batch processing for the production OS/390 mainframe environment. Provided 1st-level support for CICS and DB2. Performed system IPLs in a highly parallel sysplex environment. Use of CA7/CA11. IOF, JCL.

12/97-11/06. Allstate Insurance Company. Hudson, Ohio.

Production Control Analyst. Monitored and maintained online systems for the production Z/OS mainframe environment. Performed corrective action upon abnormal job terminations. Provided 1st level support for CICS, IMS, DB2, and UNIX production jobs. Assisted in system IPLs in a highly parallel sysplex environment. Used SDSF, ESP, and JCL.

Enterprise Command Center Analyst. Used WAMweb to perform monitoring for incident detection and management for various Allstate applications. Coordinated rapid response resolution calls to resolve problems in a timely manner. ITIL Certified – June 2006

Hardware Support Specialist. Performed system IPLs and system maintenance on MVS 3090 mainframe in a highly parallel sysplex environment. Worked with vendors from IBM, HITACHI, and STK to perform and coordinate system upgrades mainframe, DASD, and tape silos. Provided 24x7 hardware support coverage. Supported OS/390 and Z/OS operating systems.

07/94-12/97. Roadway Information Technology. Akron, Ohio.

Production Control Analyst Senior. Monitored and maintained online systems for the production MVS ES9000 and 3090 mainframes to ensure maximum productivity and user availability. Monitored AS/400 and Tandem Cyclone systems for errors and job completion. Performed IPLs on AS/400 systems, MVS ES/9000, and 3090 mainframes. Released, scheduled, and set up application jobs. Took corrective action on abnormal job terminations. Performed workload balancing, and planning for the shift. Used SDSF, CA7/CA11, and JCL. Completed UNIX fundamentals training.

References: Available Upon Request

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