Customer Service Sales Associate

KOURTNEY

WINN

**************@*****.*** 769-***-****

Florence, MS 39037

PROFESSIONAL SUMMARY

Dynamic and dedicated professional with a proven track record at First Florence Daycare,

excelling in communication and sanitation practices. Adept at fostering a nurturing

environment, enhancing children's social skills, and ensuring safety standards. Recognized

for exceptional customer service and team management, contributing to a positive

atmosphere in every role.

SKILLS

e Excellent communication *¢ Team Management

¢ Written communication e Sanitation practices

* Computer Skills * Cooking

¢ Friendly, Positive attitude e Problem-solving

¢ Customer service

WORK HISTORY

Daycare Teacher First Florence Daycare - Florence, MS 09/2018 - 03/2021

e Sanitized toys and play equipment each day to maintain safety and cleanliness.

e Provided a safe and nurturing environment for children, regularly monitoring indoor

and outdoor spaces for potential hazards.

e Actively encouraged children to develop their communication, problem-solving and

social skills.

e Maintained tidy environment to comply with cleanliness and sanitation standards.

Sales Associate Waffle House - Florence, MS 04/2021 - 06/2022

e Organized racks and shelves to maintain store visual appeal, engage customers, and

promote specific merchandise.

e Handled cash transactions efficiently while adhering to company cash handling

policies, ensuring accuracy in all financial exchanges.

e Built relationships with customers to encourage repeat business.

e Managed returns, exchanges and refunds in accordance with store policy.

Patient Hostess Mississippi's Sports Medicine - Jackson, MS 07/2022 - 03/2023

Greeted guest warmly upon arrival, seated them promptly.

ee Bringing patient’s from the lobby to their rooms to be seen by their Dr.

e ¢ Provide customer service by answering answering patient questions and addressing

concerns.

ee Answered patient questions and fielded complaints to resolve issues.

e — « Restocked supplies such as soap, toilet paper, paper towel rolls, bed sheets, bed roll

sheets, and cleaning each room with proper cleaning supplies.

Lab Technician Mother's Milkbank - Flowood, MS 04/2023 - 12/2023

e Maintained documentation on tests performed in lab.

e Maintained a safe and organized laboratory environment, adhering to strict safety

protocols.

e Maintained safe, tidy and organized laboratory environment for accurate test results.

e Conducted routine quality control checks to ensure accurate test results and maintain

laboratory standards.

Cafeteria Worker Chartwells Schools Dining Services - Pearl, MS 01/2024 - Current

e Cleaned and sanitized surfaces, tools, and equipment.

e Restocked condiments, beverages, and utensils per expected use levels.

e¢ Collected trash, wiped up spills, and removed trays to maintain fresh and clean

customer areas.

e¢ Prepared ingredients and recipe components ahead of time.

e Enhanced food quality by maintaining high standards of cleanliness and sanitation in

food preparation areas.

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