Bartender/Bar Server

RESUME******

**** ******

Mark A. Ramirez

***** ****** ****

San Antonio, TX. 78253

****.***********@*****.***

Cell: 210-***-****

Objective:

To gain employment with a company or department that I can pursue future growth, accommodate to the best of my ability all things which are asked upon myself as well as begin an advanced career for the time to come. I am a very devoted, hard working individual. Give me an opportunity to show you just how much of an asset I will be for your Corporation.

Qualifications:

RETAIL/CUSTOMER SERVICE CALL CENTER : Bilingual- Spanish Speaking

-Receive inbound/outbound calls based on call volume .

-Multitask through various banking software per call request.

-Research mortgage loans based on clients needs.

-Conference call per client request with various agencies

i.e. home insurance, law firms, equity loan etc…

-Negotiated payments on Mortgage Loans.

-Negotiated payments on Foreclosure Loans.

-Negotiated payments on Bankruptcy Loans.

-Negotiated payments on Collection Loans.

MERCHANDISER/DRIVER/SALES:

-Drive and Deliver Consumer Collegiate Merchandise to HEB and Valero Stores

-Set up and Maintain the Rack or Wall Space - Ensure that they were straight and

organized in order to catch the consumer’s eye.

- Sales- built and developed a rapport with Store Manager’s in order to ensure that

product as well as future items could be housed within their store.

RETAIL/CUSTOMER SERVICE:

-Aid gentlemen in finding men’s apparel ranging from a particular suit,

shirt and/or tie etc..

-Handle cash transactions, as well as exchanging garments upon customer’s request.

-Receive and Stock articles of clothing as shipments arrived during a given work week.

COMPUTER SKILLS:

Microsoft Word, Word Perfect, Windows, Adobe Photoshop, Illustrator 6.0-9.0, Page Maker 6.5.

COMPUTER GRAPHICS:

-Controlled equipment involving chemical solutions to meet client’s orders, and/or

Special orders to ideal specifications.

-Created Graphic designs for industries such as International Hotels, Local and Non-

Special Events, Major Sporting Venues, also Small to Large businesses as orders

Education :

San Antonio College

-1996- 2000 Graphic Design

-obtained Honor student Status in 2000

L. W. Fox Technical and Academic High School

-received GRADUATE DIPLOMA May of 1988

-awarded ENGINEERING Trade CERTIFICATION

Experience:

Bartender / Server

Beyond Staffing / RK Catering Group 210-***-****

10127 Morocco Ste. #183 San Antonio, TX 78216 February 2022- Present

Provide Bartending / Bar services Including but not limited to:

• Comply with all local Alcohol Laws & Regulations in the State of Texas

• Mixing and Serving beverages with accuracy upon client(s) request

• Ensuring Guest Satisfaction & Professional Customer Service

• Maintaining a Clean &Organized Bar area before, during,& after event.

• Collect & Receive tips from guests/clients if allowed.

• Share tips with Event staff if agreed or directed to.

Community Outreach Liason

Imagine Dental Dentistry and Orthodontics 210-***-****

8142 Tezel Rd. San Antonio, TX 78250 March 2021-June 2023

-Performed Community Outreach duties at various locations.

-Job duties would require trading and sharing information about various treatments provided at designated clinics based on clients needs.

-The other job requirements were to collect patient demographics for future appointments or assist with booking on the spot appointments if needed.

-Other duties would include giving dental hygiene tutorials on promoting dental health at local Elementary Schools, Daycares, and Pop Up events.

Spa Concierge/Spa Attendant

LaCantera Resort & Spa (Loma de Vida Spa) 210-***-****

16641 La Cantera Pkwy, San Antonio, TX 78256 March 2017-June 2020

• Assist Male guests with any questions regarding all amenities .

• Stock and maintain the cleanliness and neatness of facility daily

• Maintain a professional appearance in all areas of the hotel.

• Scheduled hours include holidays, weekends, various shifts, overtime or reduced hours.

• Work cooperatively with other departments

• Perform special tasks requested by Spa Director & Supervisors

Call Center Representative

Express Scripts (Connexion Point) 801-***-****

5750 Northwest Pkwy #400 San Antonio, Tx. 78249

October 2016- March 2017

-Receive inbound/outbound calls based on call volume .

-Multitask through various prescription software per call request.

-Research medical plans based on clients needs.

-Conference call per client request with various agencies

Home preservation Specialist

Wells Fargo Home Mortgage. 956-***-****

4101 Wiseman Blvd, San Antonio, Tx 78251 November 2009 - August 2016

Home Preservation Specialist / Customer Service Call Center

RMCC /LMCC Collections, Bankruptcy Collections, Foreclosure Collections,

-Receive inbound/outbound calls based on call volume .

-Multitask through various banking software per call request.

-Research mortgage loans based on clients needs.

-Conference call per client request with various agencies

i.e. home insurance, law firms, equity loan etc…

-Negotiated payment on Mortgage Loans, Foreclosure Loans, Bankruptcy Loans, Collection Loans.

Wings Sportswear Inc. 210-***-****

12814 Cogburn San Antonio, TX 78249 January 2008-January 2009

-Sportswear Merchandiser / Product Delivery Driver

-Drive to and serviced new and existing accounts with HEB and Valero Stores

-Receive and credit products daily due to changing season and/or sporting events

-Set up various apparel and fixtures, such as racks and slat wall, to a Manager’s

specifications

Friedman’s Jewelry 210-***-****

18910 Bandera Rd ST#107 San Antonio, TX 78250 April 2007 -Nov.2008

-Retail / Customer Service

-Handle cash transactions

-Receive and stock merchandise

Burlington / Burlington Coat Factory 210-***-****

13013 San Pedro Avenue San Antonio, TX 78258 April 2005 to Nov.2007

-Retail / Customer Service

-Handle cash transactions

-Suit fitting client assistance

-Receive and stock merchandise

K&G Men’s Store 210-***-****

2503 NW Loop 410 San Antonio, TX 78258 April 2003-April 2005

-Retail / Customer Service

-Suit fitting client assistance

-Handle cash transactions

-Receive and stock merchandise

RCC Koozie Norwood. 210-***-****

5335 Castroville Rd. San Antonio, TX 78237 June 1997-October 2002

-Computer Graphic design

-Created manual and digital prints with the use stand-up cameras as well as prints created on computers using varying software.

-Created logos for local special events and their suppliers which consisted of such companies as AT&T Coca Cola, Sony, SBC, USAA, university Health System etc..

References:

Beyond Staffing CFO/CEO

Sandra Gonzalez 661-***-****

******@**************.***

Imagine Dental Dentistry and Orthodontics

Ariana Martinez 956-***-****

************@******.***

LaCantera Resort & Spa (Loma de Vida Spa)

Spa Director

Laura Latronico 713-***-****

Spa Sales Executive Supervisor

Josh MacLaren 1+334-***-****

*********@***************.***

Spa Supervisor

Christina McFadden 661-***-****

Wells Fargo Home Mortgage

Gregory Creamer 972-***-****

*****************@*****.***

Contact this candidate