Forklift Operator Customer Service

JUN *, **** * **** CLARK RD SPC *, PARADISE, UNITED STATES, 95969 *

*************@*****.*** * 530-***-**** * A2507109

TIMOTHY DUPUY

Forklift operator

PROFESSIONAL SUMMARY

Forklift operator with over 14 years of extensive expertise in safety management and inventory control, demonstrating a strong

commitment to efficiency and customer satisfaction, Proven track record of enhancing team performance and optimizing

delivery processes through effective problem-solving and time management skills. Dedicated to fostering a supportive work

environment, leveraging advanced communication and customer service abilities to achieve organizational goals.

EMPLOYMENT HISTORY

LOAD BUILDER Mar 2021 - Jan 2025

Payless building supply Chico

# Build and organize loads for delivery, ensuring accuracy and efficiency,

Increased load accuracy, reducing delivery errors and improving customer satisfaction.

Utilized equipment to streamline load building, enhancing operational efficiency.

Resolved logistical issues, optimizing delivery routes and reducing delays.

Contributed to team goals, fostering a collaborative and productive work environment.

MATERIAL HANDLER Oct 2019 - Feb 2021

FedEx Duram

¢ Managed inventory flow, ensuring timely shipments and reducing delays by 129.

Coordinated with team to streamline operations, enhancing efficiency and accuracy.

Utilized equipment to handle materials safely, minimizing workplace incidents.

Resolved logistical challenges, improving delivery timelines and customer satisfaction.

Optimized storage space, leading to a 9% increase in warehouse capacity.

SHIFT MANAGER Jan 2015 - Nov 2025

Taco Bell Paradise

Managed shift operations, enhancing team efficiency and customer satisfaction.

Trained staff in service protocols, improving overall performance and morale

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¢ Reduced order errors by implementing quality checks, boosting customer loyalty.

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¢ Resolved customer complaints promptly, maintaining a positive dining experience.

YARD ASSOCIATE Feb 2011 - Dec 2014

Ace Hardware Paradise

¢ Assisted customers with product selection, enhancing satisfaction and repeat business.

Maintained yard organization, improving efficiency and safety.

Collaborated with team to ensure timely restocking, reducing downtime.

Resolved customer inquiries promptly, boosting service ratings.

Operated equipment safely, minimizing operational disruptions.

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SKILLS

Safety Management, Problem Solving, Inventory Management, Time Management, Custome .

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