Administrative Assistant
Resume:
Pam Brooks
HOTEL RECEPTIONIST
Dallas, Texas, United States
**********@*****.***
WORK EXPERIENCE
January 2022-May 2022
HOTEL RECEPTIONIST
ALEXIS BANQUET AND SERVICES
Dallas, Texas, United States
• Kept the front desk area organized and clean.
• Processed guest payments and provided accurate change and receipts.
• Addressed guest complaints and resolved any issues in a timely manner. January 2001-March 2002
HOTEL RECEPTIONIST
DAYS INN
Virginia Beach, Virginia, United States
Virginia
• Addressed guest complaints and resolved any issues in a timely manner.
• Processed guest payments and provided accurate change and receipts.
• Kept the front desk area organized and clean.
September 1998-June 2001
HOTEL FRONT DESK RECEPTIONIST
NAS BRUNSWICK
Brunswick, Maine, United States
• Issued room keys and scheduled wake-up calls to optimize guest stays.
• Answered questions in person and by phone or email regarding services, rooms and hotel amenities.
• Assisted in maintaining cleanliness of lobby, front entrance and surrounding areas.
• Leveraged computerized system to assign rooms and generate rooming, housekeeping and maintenance lists.
• Maintained confidentiality of proprietary materials and information. EDUCATION
-2010
BACHELOR OF SCIENCE
CENTURA COLLEGE
Virginia Beach, Virginia, United States
BACHELOR OF SCIENCE (B.S.) IN BUSINESS MANAGEMENT
May 10 CENTURA COLLEGE -- Virginia Beach, Virginia
• (B.S.) IN BUSINESS MANAGEMENT
SKILLS
Front Desk Receptionist Payments Centura NAS Network Attached Storage Banquet Housekeeping Business Management Maintenance
CERTIFICATIONS
Notary
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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