Field Service Representative

*.*************@*****.*** • 316-***-****

JACOB HARRINGTON

Field Service Representative/ Technician

PROFESSIONAL SUMMARY

Field Service Representative and Electro Mechanical Technician with over 23 years of extensive expertise in avionic/mechanical component diagnostics and maintenance. Proficient in wire harness fabrication, cable routing, robotics, flight testing, and engineering drawings, consistently pioneering innovative field solutions to enhance operational efficiency and reliability for the customer. Renowned for optimizing repair processes and demonstrating a commitment to excellence, with a visionary approach to advancing field test, repair, and service.

EMPLOYMENT HISTORY

LEAD AVIATION COMPONENT TECHNICIAN Feb 2023 - Jan 2025 VSE Aviation

Led team in aviation component diagnostics, and repair processes. Implemented data-driven solutions, reducing turnaround time and enhancing operational efficiency.

Spearheaded team of technicians, ensuring timely maintenance of critical aircraft components. Consistently met strict quality standards and deadlines.

Developed streamlined procedures, significantly improving accuracy and reliability of repairs. FIELD SERVICE REPRESENTATIVE Jul 2016 - Feb 2023

L3Harris – Wescam USA

Addressed, configured, and troubleshooted technical issues on all MX systems, repairing, enhancing efficiency and reliability.

Deployed to OCONUS and CONUS locations in support of military operations AVIONICS TECHNICIAN Feb 2016 - Jul 2016

Bombardier Aerospace

Conducted comprehensive Bombardier avionics system diagnostics, enhancing aircraft performance and safety.

Optimized avionics troubleshooting processes, leading to faster turnaround times. Collaborated with engineering teams to resolve complex technical issues.

M.I.D./C3ISR – FIELD SERVICE REPRESENTATIVE Jul 2014 - Nov 2015 L3 Communications

Conducted field diagnostics and repairs on C3ISR systems, enhancing operational readiness. Analyzed complex technical issues, providing swift solutions.

Partnered with cross-functional teams to troubleshoot and resolve critical system failures, ensuring seamless communication across military platforms.

AVIONICS TECHNICIAN/INSTALLER Dec 2012 - Jul 2014

Hawker Beechcraft Corp

Installed and maintained King Air avionics systems, ensuring optimal performance and compliance with FAA regulations. Conducted thorough diagnostics to resolve complex issues.

MISSION SYSTEMS/AVIONICS TECHNICIAN May 2011 - Nov 2012 L3 Communications Vertex

Maintained King Air 350 Proline 21 systems

Applied technical skills to diagnose and repair complex avionics issues efficiently. AVIONICS/ELECTRICAL TECHNICIAN Feb 2008 - Apr 2011 Hawker Beechcraft Services

Performed complex avionics and electrical system diagnostics on King Air aircraft COMMUNICATION AND NAVIGATION SPECIALIST Jun 1999 - Sep 2005 U.S. Air Force

EDUCATION

ASSOCIATES DEGREE 2007

Butler Community College

COMMUNICATION/NAVIGATION 1999

U.S. Air Force Technical College

ADDITIONAL INFORMATION

EXPERTISE

15 years Avionics, Aviation Component and Electrical experience

8 years Robotics experience

Experienced in Both Military and Civilian Aircraft

Flight Test Procedures

Installation

Modifications

Troubleshooting and Repair

Ability to read and interpret engineering drawings

Prior military experience

Prior Civilian Contractor experience with both CONUS and OCONUS deployments CERTIFICATION

Multiple Avionics Certifications

SPECIALIZED EXPERIENCE

KC-135

King Air-All models

Avionic and Electrical Training

Aircraft Maintenance Qualification

C-130

Entire Wescam MX Catalog

Aircraft Component Modification and Repair

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