REMOTE - Customer Service/Data Entry Specialist
Resume:
Lindsey Allison
Customer Service
Bethany, OK ***08
**************@*****.***
To secure a long-term upwardly mobile position that employs my skills and knowledge in coordinating, organizing, planning, and leading to advance the company's goals. Authorized to work in the US for any employer
Work Experience
Intake Specialist
MAJORS MEDICAL SUPPLY - Oklahoma City, OK
August 2021 to June 2022
Responsible for receiving RX DME orders by fax, email, or walk in. Start to process orders by inputting all patient information into the system, verifying insurance coverage, deductible information, communicating with referrals, requesting further documentation required by medicare/other insurance prior to delivery of equipment, even scheduling appointments for patients who require Face to Face appointments to better serve the patient. Follow up with patient and referral sources to make sure there's nothing else I can assist with. Scheduling drivers for daily deliveries, prioritizing hospital discharges. Front Desk Receptionist
Green Hope Wellness Clinic - Moore, OK
February 2019 to July 2019
I was responsible for greeting patients, verifying paperwork is complete and arranging charts, taking payment and then processing applications for OMMA. Administrative Assistant
Carter Healthcare - Oklahoma City, OK
February 2017 to January 2019
I was responsible for all office duties, managing nurses schedules, obtaining new orders for patients, arranging/run weekly staff case conference meetings, as well as maintain billing for home health patients current certification period.
Enteral Coordinator
OptionCare - Oklahoma City, OK
December 2016 to February 2017
I am responsible for calling patients on a monthly schedule to collect information regarding the monthly ordering of enteral supplies/formula. After confirming authorization/insurance I place the order in McKesson for the patient. After a day or so I will track the order to confirm the delivery has been made, and at this time I will scan in all documentation and submit the claim to billing to submit a claim to the insurance company.
Intake Representative
Asbury Medical Supply
September 2013 to August 2016
Responsible for receiving RX DME orders by fax, email, or walk in. Start to process orders by inputting all patient information into the system, verifying insurance coverage, deductible information, communicating with referrals, requesting further documentation required by medicare/other insurance prior to delivery of equipment, even scheduling appointments for patients who require Face to Face appointments to better serve the patient. Follow up with patient and referral sources to make sure there's nothing else I can assist with. Scheduling drivers for daily deliveries, prioritizing hospital discharges. I have even been a delivery driver when needed, as well as working in the retail department on rotating Saturdays or as needed. After passing a certification, I worked on call to process/dispatch any orders after hours or on the weekends.
Rural Carrier Assistant- RCA
United States Postal Service
May 2013 to August 2013
Responsible for casing up routes, pulling the mail down in numerical order, checking out the accountable pieces of mail and making express deliveries on time.
*21st Century Body Collision
February 2013 - May 2013
Responsible for performing all front desk duties, assisting adjusters with clients, great bookkeeping and customer service. *Quickbooks
Temp positions around metro performing various clerical Addison Group
September 2012 to January 2013
office duties working for multiple employers
including PUBLICO, Mutual Assurance Association, American Fidelity and more. Mortgage Loan Processor
Vericrest Financial, Inc - Oklahoma City, OK
April 2012 to August 2012
Responsible to service mortgage loans, collateral files before going into foreclosure. Had to communicate with foreclosure attorneys and custodians to execute the documents needed to service the collateral files.
Rural Carrier Associate
United States Postal Service - Oklahoma City, OK
November 2010 to October 2011
Responsible for casing up routes, pulling the mail down in numerical order, checking out the accountable pieces of mail and making express deliveries on time. Maintained route 801 every day, 6 days a week as well as carry 2 hours off of an auxiliary route and make it back into the station by 5pm, sometimes earlier to perform the collection route if need be. Warrants and Records Clerk
Oklahoma County Sheriff's Office - Oklahoma City, OK September 2007 to August 2008
Responsible for creating, modifying, serving and recalling warrants according to the judge, District Attorney and/or arrests. Experience in using various communication devices such as radio, fax, computers, multi-line phone system and person to person. Constant communication skills required to communicate with various personnel such as officers, dispatchers and deputies. Performed such duties as fingerprinting civilians, DNA screens and record checks. Casual Data Entry Clerk
United States Postal Service - Oklahoma City, OK
October 2006 to April 2007
Utilized my knowledge using computers and data entry. Entered in the appropriate information to assure the mail was forwarded to the correct forwarding addresses. Meet specific speed requirements and task deadlines.
Education
High school diploma in General studies
University of Central Oklahoma - Edmond, OK
August 2009 to September 2011
High school diploma
Putnam City West High School - Oklahoma City, OK
August 2000 to May 2004
certification in Nursing
Francis Tuttle Vo-Tech - Oklahoma City, OK
2002 to 2004
Skills
• Microsoft Office (9 years)
• Patient Care (4 years)
• Scheduling (4 years)
• Dispatch (4 years)
• Corporate Communications (3 years)
• 10-Key (6 years)
• Multi-Line Phone System (6 years)
• Customer Service (9 years)
• Computer Hardware (4 years)
• Data Entry (10+ years)
• Databases (7 years)
• Receptionist
• Customer Service Skills
• Filing
• Microsoft Word
• Phone Etiquette
• Front Desk
• 10 Key Calculator
• Typing
• McKesson
• Nurse Management
• Cashiering
• Cash handling
• Intake
Certifications and Licenses
Driver's License
Assessments
Retail customer service — Proficient
May 2023
Responding to customer situations in a retail setting Full results: Proficient
Protecting patient privacy — Proficient
January 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Case management & social work — Proficient
May 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Home health aide skills — Proficient
July 2022
Providing care to patients in a home setting
Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
May 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Medical terminology — Proficient
December 2022
Understanding and using medical terminology
Full results: Proficient
Work style: Conscientiousness — Proficient
December 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have 2 letters of recommendation from my immediate supervisor, and general manager from last employer.
Contact this candidate