Customer Service High School
Resume:
PAUL ISRAEL SR.
CONTACT
QK, 272-***-****
@ 1008 Mcalpine Ave, Avoca PA 18641
m
SM =*********@*****.***
EDUCATION
SCRANTON HIGH SCHOOL
Graduated 2010
LACKAWANNA COLLEGE
Gen-ed Courses Completed 2010-
2011
SKILLS
Microsoft Products
Sales
De-Escalation
Negotiation
Complex Problem Solving
Vivi
Team Oriented
ABOUT ME
10 years plus in customer service, debt collection, accounts receivables, data
have excellent
communication skills with a strong ability to use active listening. have a great
ability to solve problems and meet deadlines. have a student mindset and
always eager/willing to learn something new to grow mentally and professionally.
My best attributes are my attention to detail, people skills/communication, and my
entry, inbound and outbound calls, and partial up-sales.
confidence in my ability to adapt to change.
WORK EXPERIENCE
AC
AC
COUNT MANAGER
TRISTATE FINANCIAL, INC (FEB 2024 TO
JUN 2025)
INBOUND AND OUTBOUND CALLS
EMAIL COMMUNICATIONS
DATA ENTRY
UP-SALE
CREDIT CARD PROCESSING
LOAN MANAGEMENT
DECISION MAKING
COUNTS RECEIVABLE SPECIALIST
GOLDEN TECHNOLOGIES, INC JUAN 2023
TO SEP 2023)
DE
INBOUND AND OUTBOUND CALLS
EMAIL COMMUNICATIONS
BUSINESS TO BUSINESS COLLECTIONS
BUILDING PROFESSIONAL RELATIONSHIPS
BT COLLECTION
COMMONWEALTH FINANCIAL SYSTEMS,
INC (DEC 2012 TO FEB 2019
¢ COLD/WARM OUTBOUND AND INBOUND CALLS
e¢ NEGOTIATION (SETTLEMENTS AND PAYMENT PLANS)
¢ SKIP TRACING
¢ MEETING MONTHLY DEADLINES/GOALS
e¢ EXTREME TEAMWORK
Contact this candidate