Quality Assurance Engineer
Resume:
Dan Probstfield
Senior Quality Assurance Engineer
***********@*****.***
Springfield, MO 65810
Professional Summary
Dynamic and results-driven Senior QA Leader with 30 years of experience spanning software engineering, business analysis, and quality assurance. Adept at leading high-performing QA teams, developing testing strategies, and aligning quality initiatives with business goals. Experienced in managing teams, mentoring staff, and fostering a culture of accountability and continuous improvement.
Key Skills & Technologies
Leadership: Team Management, Staff Mentoring, Cross-functional Collaboration
Quality Assurance: Test Strategy, UAT, Agile/Scrum, Process Improvement
Tools: Microsoft Test Manager, Microsoft TFS, Quality Center
Programming: .NET, Visual Basic, COBOL
Databases: Microsoft SQL Server (Advanced SQL)
Other: HTML, Microsoft IIS, Microsoft Teams, Excel, Word, WPF/Blend
Professional Experience
Senior QA Team Lead
O’Reilly Auto Parts – Springfield, MO
2024 – April 2025
Led QA planning and execution across Agile teams, ensuring comprehensive test coverage and process alignment.
Coached team members on QA best practices and facilitated collaboration with analysts, developers, and project managers.
Oversaw the creation and execution of sprint-level test plans in Jira.
Guided SQL-based data validation efforts during release cycles.
QA Architect & Team Lead
McKesson / Change Healthcare / Netsmart – Springfield, MO
2021 – 2024
Attended user conferences to present QA strategies and demonstrate new concepts and functionality to clients.
Managed QA processes and played a key role in defining organizational test standards.
Mentored junior and mid-level QA engineers, driving team performance and test quality.
Championed initiatives on QA representation in company-wide improvement efforts.
Developed standardized documentation (master test plan templates) used across departments.
Senior Quality Assurance Engineer
McKesson / Change Healthcare / Netsmart – Springfield, MO
2014 – 2021
Conducted beta trips onsite to install new functionality and train client teams on system usage and testing procedures.
Represented QA during user conferences by demonstrating product functionality and gathering client feedback.
Led planning and execution of test strategy across complex multi-team projects.
Trained and mentored QA peers on tools, documentation, and testing methodologies.
Influenced team decisions through representation in strategic planning groups.
Senior Business Analyst
McKesson Corporation – Springfield, MO
2011 – 2014
Conducted multiple beta trips onsite to demonstrate new functionality, gather feedback, and support implementation.
Participated in user conferences presenting new features and engaging with clients to capture enhancement ideas.
Directed requirements analysis and UAT planning for key product initiatives.
Led training sessions for both clients and internal stakeholders.
Oversaw user testing efforts and coordinated stakeholder feedback loops.
Business Analyst
McKesson Corporation – Springfield, MO
2005 – 2011
Participated in multiple onsite beta engagements to install functionality and train end users.
Delivered product demonstrations and feature previews at user conferences.
Acted as client liaison for requirement gathering and solution design.
Collaborated with QA and dev teams to ensure requirement testability and traceability.
Software Engineer
McKesson Corporation – Springfield, MO
1995 – 2005
Participated in multiple beta cycles onsite to install new code, train users, and assist with system configuration.
Showcased new product concepts and prototypes during annual user conferences.
Designed and developed software applications using COBOL, Visual Basic, and .NET.
Supported client installations and provided direct product demonstrations.
Bank Teller
Great Southern Bank – Springfield, MO
1991 – 1995
Opened and Closed the bank
Completed customer deposits and withdrawals.
Responsible for counting large merchant deposits
Education
Bachelor of Science, Computer Information Systems
Missouri State University – May 1995
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