Data Entry Clerk

HEATHER L. EAST

Phone: 832-***-****

Email: ************@*****.***

Location: Houston, TX 77058

CLIENT RELATIONSHIP PROFESSIONAL

Dynamic professional with over 15 years of experience in sales, customer service, healthcare, and account management. Strong communicator and leader with a practical approach to execution and a passion for delivering high-impact service.

PROFESSIONAL EXPERIENCE

Owner & CEO – BOLUXXE LLC Houston, TX 05/2023 – Present

- Manage operations and client services for a beauty and wellness business.

- Increased visibility through social media and e-commerce platforms.

- Provide certified aesthetic services.

Patient Advocate & Family Caregiver – Danny Wong, MD Clear Lake, TX 07/2013 – Present

- Coordinate therapies and medical care for elderly clients.

- Ensure smooth transitions across hospitals and care facilities.

- Liaise with physicians and care teams.

Administrative Support – San Jacinto College Pasadena, TX 08/2010 – 07/2013

- Supported over 37 professors and the department chair.

- Managed course budgets and faculty records.

- Assisted in exam administration and documentation.

Community Relations Coordinator – Rehab Care Tomball, TX 09/2009 – 07/2010

- Facilitated patient admissions and family consultations.

- Supported census and revenue goals through efficient coordination.

- Educated families on rehab plans and recovery.

Property Consultant – Camden Post Oak Galleria, TX 06/2007 – 09/2008

- Achieved leasing goals in a 33-story high-rise.

- Handled client relations and documentation.

- Delivered high-quality customer service.

EDUCATION

San Jacinto College – AAS in Medical Research Technology, 2013

Lee College – AA in Early Education, 1998

TX CASA College – Court Appointed Special Advocates, 2022

CERTIFICATIONS

- CPR/AED, First Aid, Bloodborne Pathogens (2023–2027)

- Neurotoxins: Novice to Expert (Monarch & MySpaLive)

- Dermal Fillers: Novice, Expert

- Microneedling & Dermaplaning

- Injury Prevention in Infants and Children

- Building Better Relationships (Innovative Alternatives)

- TBRI 101 (TX Christian University)

- Family to Family (NAMI)

- Real Estate Principles & Contracts (Century 21)

- Brain Disorders Training Program

SKILLS

- Client Relationship Management

- Social Media Marketing & Shopify

- Microsoft Word & Excel

- Team Leadership & Training

- Aesthetic Procedures

- Organization & Multitasking

VOLUNTEER & HONORS

- Volunteer, Clear Lake School District (2009–2025)

- Dean’s List, San Jacinto College (2012–2013)

- Graduated Cum Laude with Honors

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