Customer Service High School
Resume:
Wintana Arega
Las Vegas, NV *****
***************@*****.***
Hello, my name is Wintana! I hope my resume finds you well! I am a dedicated and hard working employee, once given a task, I aim to go above and beyond every time! I have great communication skills and work very well with customers, from kids to the elderly! Willing to relocate: Anywhere
Work Experience
Associate
In-N-Out Burger-Las Vegas, NV
October 2021 to December 2023
• Provided fast and friendly service to customers, ensuring a positive dining experience
• Efficiently took customer orders and accurately entered them into the POS system
• Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
• Maintained cleanliness of work area, including wiping down counters, tables, and equipment Cabana Server/Host
Wet 'n' Wild-Las Vegas, NV
May 2021 to August 2021
• Seasonal!
• Organized and executed private events, ensuring customer satisfaction
• Communicated with kitchen staff to ensure delivery of food orders to customers was on time
• Handled cash transactions accurately using POS system/balanced cash drawer at the end of each shift
• Trained new servers on policies, procedures, and tips for having excellent customer service
• Maintained accurate track of guest reservations
• Resolved customer complaints or concerns promptly and professionally to ensure a positive experience
• Demonstrated exceptional multitasking skills during peak hours, accurately managing up to 6 families at a time
Sales Assosiate
Wet 'n' Wild-Las Vegas, NV
May 2020 to September 2020
• Seasonal
• Handled cash transactions accurately using POS system/balanced cash drawer at the end of each shift
• Sold tickets to customers in a fast-paced environment with accuracy on transactions
• Managed ticket inventory and maintained accurate records of sales and revenue
• Resolved customer complaints or issues regarding tickets promptly and professionally
• Provided information on special promotions or discounts available for certain events or groups
• Collaborated with other departments such as security or ushers to coordinate crowd control during high-demand events
Education
High school diploma
Nevada State High School - Las Vegas, NV
August 2020 to May 2022
Skills
• Cash Handling
• Organizational Skills
• Cleaning Experience
• Serving Experience
• Cashiering
• Serving
• Sales
• Supervising experience
• Leadership
Languages
• Amharic - Intermediate
• Tigrinya - Fluent
Certifications and Licenses
Food Handler Certification
Contact this candidate