Warehouse Worker Customer Service
Resume:
Contact
Phone
Address
KENIS BELL
PROFESSIONAL EXPERIENCE
PROFESSIONAL OBJECTIVE
**********@*****.***
St. James
Jamaica
An attentive and organized professional seeking a position within a growth- oriented organization to gain practical experience. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience. Track record of exceeding expectations while working quickly and safely.
Hard and Soft Skills
Language
English - C2 Proficiency
Exclusive Hospitality & Property Management 05/2017 - 02/2019 Supervisor
Cornwall Regional Hospital 08/2024 - Present
Air Conditioning and Refrigeration Technician
Rosehall Development 06/2019 - 08/2024
Heavy Duty Equipment Operator
Effective Communication Skills
Problem-Solving Skills
Interpersonal and People Skills
Time Management and Prioritization
Teamwork and Collaboration Skills
Multitasking and Observational Skills
Flexibility and Adaptability Skills
Customer Service and Guest Support
Record-Keeping and Inventory
Management
Housekeeping and Laundry Proficiency
Cleaning and Sanitation Skills
Security Operations Management
Staff Training and Supervision
HVAC Diagnostics and
Troubleshooting
Equipment Operation and Maintenance
Install, repair, and maintain HVAC and refrigeration systems in compliance with hospital regulations.
Conduct routine inspections and preventive maintenance to ensure uninterrupted operation.
Diagnose and repair faulty components, ensuring minimal downtime in critical areas.
Assist in upgrading old HVAC systems to energy-efficient models, reducing operational costs.
Supervised and coordinated security officers to ensure effective coverage and enforcement of security protocols.
Monitored and inspected incoming and outgoing vehicles, verified credentials and ensured security compliance.
Wrote detailed incident reports, patrol logs, and security assessments for management review.
Filed and maintained important security documents, including access logs, visitor records, and patrol reports.
Operated various heavy machinery to excavate, grade, and prepare land for residential and commercial developments.
Assisted in site planning by interpreting blueprints and following project specifications.
Conducted routine inspections and maintenance on equipment to ensure safe operation.
Followed safety guidelines and environmental regulations to minimize site hazards.
Manager Auto Air Conditioner Technician
Bell’s Auto Air Condition 06/2014 - 04/2017
Modern Refrigerator & Air Condition Auto Air Condition Technician 04/2006 - 12/2007 Napa Eskimo Auto Care Auto Air Condition Technician 03/2002 - 03/2006 OTHER WORK EXPERIENCE
Supervisor (Actg.)
Last Resort Detective Agency 02/2011 - 05/2014
Supervised and coordinated security personnel across multiple sites to ensure compliance with safety protocols. Assigned shifts, monitored attendance, and oversaw team performance. Responded to security incidents, investigated breaches, and documented detailed reports. Trained and mentored security officers in emergency response and conflict resolution. Diagnosed and repaired vehicle air conditioning systems, ensuring optimal performance. Recharged refrigerants, replaced compressors, condensers, and evaporators as needed. Provided exceptional customer service, maintaining high client satisfaction and retention. Sourced and maintained inventory of quality A/C parts and refrigerants. HEART Trust NSTA - Glendevon Centre of Excellence 2024 - Present NCTVET Electrical Installation Level 2 Certificate - Pending Holy Family Self Help Centre 2015
Cornwall Automotive Technical Institution 2012
Maldon High School 1996 - 2001
NCTVET Farm Equipment Operator Level 2 Certificate NCTVET Air Conditioning & Refrigeration Diploma
NCTVET Auto Air Condition Certificate
Caterpillar Backhoe Loader Operator Safety One Day Program General Security Training Certificate
Housekeeping Certificate
US Airways Baggage Reconciliation Training Certificate Team Jamaica Certificate
1 CSEC Subject - Certificate
3 SSC Subjects - Certificate
EDUCATION/QUALIFICATION
Rose Hall
Most outstanding team member of 2023
Most improved employee of the year of 2022 - Runner up Most improved team member of 2022
PROFESSIONAL ACHIEVEMENTS
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