Quality Control Team Members

KASHEKA GRANT

Claude Clarke Ave, Montego Bay, St.james Jamaica Wi 876-***-**** ************@*****.*** Enhanced overall department efficiency.

Versatile leader with problem-solving skills.

Resolved workplace challenges.

Consistently passed audits with commendation.

Maintained quality and performance.

Streamlined operational processes.

Consistently met tight project deadlines.

KPI analysis and performance tracking

Data-driven decision making

Performance review and feedback systems

Conflict de-escalation techniques

Effective verbal and written communication

Compliance with regulatory standards

Conflict resolution and mediation

Mentoring and staff development

Time management and meeting deadlines

Workplace health and safety compliance

Quality control and assurance processes

Production Planning and Scheduling

Goal alignment and team motivation

Zero-deficiency audit results

New hire training and onboarding

Team leadership and management

Root cause analysis for problem-solving

Office Supervision and Management 2011

HEART Trust/NSTA Kingston, St. Andrew Parish

Science Education - GED 2006

William Knibb Memorial High School Trelawny Parish Supervisor May, 2019 to Present

Conduent Montego Bay, St. James Parish

Developed a comprehensive training program for new hires. Led to the promotion of [Number] team members.

Orchestrated a restructuring of the shift schedule. Guided the professional development of team members. Ensured seamless global team collaboration.

Executed strategic hiring decisions.

Ensured efficient team performance.

Led a team of 32 employees.

Ensured product quality.

Ensured product quality.

Streamlined operations.

Ensured a safe work environment.

Recognized for high morale.

Analyzed workflow patterns.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Supervisor January, 2017 to April, 2019

Collective Solution Sandy Bay, Hanover Parish

Orchestrated a restructuring of the shift schedule. Guided the professional development of team members. Achieved promotions within 1 year.

Ensured seamless global team collaboration.

Managed the customer service team.

Executed strategic hiring decisions.

Led crisis response efforts for operational disruptions. Ensured efficient team performance.

Quickly resolved operational challenges.

Boosted productivity by [Percentage].

Improved employee engagement.

Led a team of 30 employees.

Ensured product quality.

Streamlined operations.

Led the sales team during peak season activities.

Ensured a safe work environment.

Recognized for high morale.

Created consistent workflows.

Conducted performance reviews.

Analyzed workflow patterns.

History

Agricultural Sciences

English

Leadership Development Association (LDA) for resources in developing leadership and supervisory capabilities. Certified Team Leader

Continuous Improvement Manager Certification

I was the president of the culture club at my previous job. I spoke directly to the branding manager for the entire 3 sites. I was responsible for employee engagements, anything that has to do with the happiness of the employees. Treating the employees for meeting the required KPI. I was responsible for doing an outreach activity for the company, rather it is feeding the homeless in Kingston, donating clothing to the less fortunate or simply cleaning up a community that needs the assistance. CXC

AFFILIATIONS

CERTIFICATIONS

ADDITIONAL INFORMATION

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