Customer Service Data Entry

Location:

Texas

Salary:

20.00

Posted:

July 08, 2025

Contact this candidate

Resume:

Sharon Grissom

I am a very driven, friendly, honest and hardworking individual. I strive to do 110% at any task given to me. I enjoy overcoming obstacles and am always up for new experiences. After many years in the medical industry, working within customer service, I ventured onto substitute teaching and working at the central office. My time spent over the past year assisting teachers and staff led me to gain a large interest and start my search for a more permanent position. 193 County Road 5633

Castroville, TX 78009

210-***-****

**********@*****.***

SKILLS

Data Entry

Customer Service

Secretary/Clerical

Medical Billing & Claims

Substitute Teaching

Conﬂict Resolution

Microsoft Office

60 WPM

Multisystem Computer Skills

Organizational/Filing Skills

Patient Examination

Care Coordination

Training & Development

EXPERIENCE

Medina Valley ISD, Castroville, TX — Substitute/Clerical Assistant September 2022 - PRESENT

Arrived to various jobs and campuses daily with a smile and positive attitude. Maintained the safety and security of the children under my care. Followed instructions left by the classroom teacher/office manager to ensure that assignments and tasks were completed as desired.

United Healthcare, Minneapolis, MN — Authorization Coordinator September 2000 - August 2022

Demonstrated self-reliance by meeting and exceeding workﬂow needs. Updating spreadsheets and other document ﬁling systems. Provided excellent customer service and attention to customers when face-to-face or through phone conversations.

Improved operations by working with team members and customers to ﬁnd workable solutions. Prioritized and organized tasks to efficiently accomplish service goals. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

South Texas Blood Bank, San Antonio, TX — Phlebotomy Technician February 1998 - March 2000

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterﬂy needles and straight needles.

Coordinated workﬂow based on stat, schedule, or outpatient needs. EDUCATION

St. Phillips College, San Antonio, TX — No Degree

June 2006 - August 2009

Training in Billing and Coding

San Antonio College of Medical Assisting, San Antonio, TX — Certiﬁcation in Medical Assisting

May 1995 - September 1997

Training in Medical Assisting

CERTIFICATIONS

Paraprofessional